Results 1 to 5 of 5
  1. #1
    Join Date
    Oct 2007
    Location
    MA, USA
    Posts
    385
    Plugin Contributions
    0

    Default Change order email from my store to from customers email?

    Change order email from my store to from customers email?

    How do I have the orders come from the customers email instead of from my store?

    Thank you.
    Thank you, Sincerely, MagicMan

  2. #2
    Join Date
    Mar 2008
    Location
    Cape Town & London (depends on the season)
    Posts
    2,975
    Plugin Contributions
    0

    Default Re: Change order email from my store to from customers email?

    The customer is not the store - - your STORE is the place that gets the order, so your STORE will alert you to that fact. You can send COPIES of order confirmations to yourself, which detail who placed the order:

    Admin Panel... Configuration... Email Settings... Send Copy of Order Confirmation Emails To

  3. #3
    Join Date
    Oct 2007
    Location
    MA, USA
    Posts
    385
    Plugin Contributions
    0

    Default Re: Change order email from my store to from customers email?

    I just upgraded to the new version. In my old version I was able to change the from email to the customer email instead of from My Store so that it would automatically link to the customers contact in my contact manager program which handles all of my emails. I know there is a way to do it, I just cannot remember what I did back then.
    Thank you, Sincerely, MagicMan

  4. #4
    Join Date
    Mar 2008
    Location
    Cape Town & London (depends on the season)
    Posts
    2,975
    Plugin Contributions
    0

    Default Re: Change order email from my store to from customers email?

    Do you have a backup of the "old store" ?

    It might take a bit of digging, but this sounds like a customized function - and if you find it, there should not be a problem bringing it into your new upgrade.

    One way to look for it is to COMPARE the old set of files with the CORE SOFTWARE of the same version. As this is likely to be an ADMIN function, start looking for differences in that area.

    Use WINMERGE or BEYOND COMPARE to do bulk file comparisons.

  5. #5
    Join Date
    Oct 2007
    Location
    MA, USA
    Posts
    385
    Plugin Contributions
    0

    Default Re: Change order email from my store to from customers email?

    This is what you need to do:

    /includes/classes/order.php
    around line 1012 towards the bottom you will see:

    $extra_info['TEXT'], STORE_NAME, EMAIL_FROM, $html_msg, 'checkout_extra', $this->attachArray);

    This line needs to be changed to:
    $extra_info['TEXT'], $this->customer['firstname'] . ' ' . $this->customer['lastname'], $this->customer['email_address'], $html_msg, 'checkout_extra', $this->attachArray);

    This will receive your order email to come from cutomer name and email in the subject so that it will automatically attach to your contact in any contact manager software like Act or Goldmine.

    Hope this helps. Thanks for the fast relpy.
    Thank you, Sincerely, MagicMan

 

 

Similar Threads

  1. Can I receive an email when customers order from my site?
    By Tamuren in forum Managing Customers and Orders
    Replies: 3
    Last Post: 22 Dec 2011, 12:11 PM
  2. customers are not getting a confirmation email from my store
    By twins225 in forum Built-in Shipping and Payment Modules
    Replies: 2
    Last Post: 26 Nov 2011, 11:23 PM
  3. Replies: 3
    Last Post: 15 Aug 2009, 03:38 AM
  4. email from contact us page showing my email not customers
    By tanik in forum General Questions
    Replies: 3
    Last Post: 22 Jun 2008, 12:08 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR