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  1. #11
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    Default Re: Upgrade to 1.3.9h and now I have an error - 0 DB_ERROR_NOT_CONNECTED

    Zen-Venom Get Bitten

  2. #12
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    Default Re: Upgrade to 1.3.9h and now I have an error - 0 DB_ERROR_NOT_CONNECTED

    Yes, I've already gone through all those steps, nothing is helping me. Any other ideas?

  3. #13
    Join Date
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    Default Re: Upgrade to 1.3.9h and now I have an error - 0 DB_ERROR_NOT_CONNECTED

    Yes, I've already gone through all those steps, nothing is helping me
    So what do the debug logs say?
    Zen-Venom Get Bitten

  4. #14
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    Default Re: Upgrade to 1.3.9h and now I have an error - 0 DB_ERROR_NOT_CONNECTED

    When I look in the cache there are no error files.

  5. #15
    Join Date
    Jan 2007
    Location
    Australia
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    Default Re: Upgrade to 1.3.9h and now I have an error - 0 DB_ERROR_NOT_CONNECTED

    Quote Originally Posted by carlamaas View Post
    When I look in the cache there are no error files.
    I think I'll be pushing things to expect my lucky guesses to continue, but one possible cause of your problem is if you happen to have an 'index.html' file residing in the root of your store. Some servers have been known to create this file when adding a new domain/subdomain and/or some other cPanel scripts.

    Such a file (if it exists) will be in conflict with ZenCarts index.php file. The result being a blank page with nothing in the error logs (because technically, it isn't an error).

    Solution. Delete the index.html file if it exists.

    Cheers
    Rod
    Ozpost - The Ultimate Shipping module for Australian Merchants. Click these links for its Homepage, or Download from Zen-Cart.com.

  6. #16
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    Default Re: Upgrade to 1.3.9h and now I have an error - 0 DB_ERROR_NOT_CONNECTED

    Thanks Rod, I have index.html files in all of these locations:


    /public_html/index.html

    /public_html/media/index.html

    /public_html/extras/index.html

    /public_html/download/index.html

    /public_html/email/index.html

    /public_html/editors/index.html

    /public_html/editors/htmlarea/index.html

    /public_html/editors/htmlarea/examples/index.html

    /public_html/docs/index.html

    /public_html/admin/images/index.html

    /public_html/admin/images/graphs/index.html

    /public_html/admin/includes/index.html

    /public_html/admin/includes/init_includes/index.html

    /public_html/admin/includes/init_includes/overrides/index.html

    /public_html/admin/includes/auto_loaders/index.html

    /public_html/admin/includes/auto_loaders/overrides/index.html

    /public_html/admin/includes/extra_configures/index.html

    /public_html/images/index.html

    /public_html/pub/index.html

    /public_html/includes/index.html

    /public_html/includes/extra_cart_actions/index.html

    /public_html/includes/init_includes/index.html

    /public_html/includes/init_includes/overrides/index.html

    /public_html/includes/auto_loaders/index.html

    /public_html/includes/auto_loaders/overrides/index.html

    /public_html/includes/functions/extra_functions/index.html

    /public_html/includes/modules/payment/linkpoint_api/index.html

    /public_html/includes/modules/payment/nochex_apc/logs/index.html

    /public_html/includes/modules/payment/paypal/logs/index.html

    /public_html/includes/classes/observers/index.html

    /public_html/includes/classes/support/index.html

    Do I delete or rename them all??
    Thanks
    Carla

  7. #17
    Join Date
    Aug 2005
    Location
    Arizona
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    Default Re: Upgrade to 1.3.9h and now I have an error - 0 DB_ERROR_NOT_CONNECTED

    Only this one if your cart is also at the root (public_html)

    /public_html/index.html
    Zen-Venom Get Bitten

  8. #18
    Join Date
    Jan 2007
    Location
    Australia
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    Default Re: Upgrade to 1.3.9h and now I have an error - 0 DB_ERROR_NOT_CONNECTED

    Quote Originally Posted by carlamaas View Post
    Thanks Rod, I have index.html files in all of these locations:

    Do I delete or rename them all??
    No, just the 1st one in the list :

    /public_html/index.html

    Important: After you get your site up and running, your next step would be to upgrade to V1.5.1 (assuming you are still considering this). The only reason not to would be if you depend on add-ons that aren't yet compatible), OR, if you elect to stay with V1.3.9 you should rename your /admin/ folder (and update the configure.php file to reflect the name change).

    Cheers
    Rod
    Ozpost - The Ultimate Shipping module for Australian Merchants. Click these links for its Homepage, or Download from Zen-Cart.com.

 

 
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