in my situation no errors were being generated and put into the log file
I'm guessing the same is true in my situation. I think it may be related to FEC.
that was i thinking. there are like 160 files in that plugin. i don't know where to begin troubleshooting.
Okay - I checked the cache file and found this error:
[21-Mar-2013 23:08:41] PHP Fatal error: Call to a member function RecordCount() on a non-object in /home/wildthym/public_html/catalog/includes/modules/14890/create_account.php on line 395
So checked line 395 and this is what I found:
$found_exact_iso_match_shipping = ($zone->RecordCount() == 1);
Actually line 394-399 reads:
//look for an exact match on zone ISO code
$found_exact_iso_match_shipping = ($zone->RecordCount() == 1);
if ($zone_shipping->RecordCount() > 1) {
while (!$zone_shipping->EOF && !$found_exact_iso_match_shipping) {
if (strtoupper($zone->fields['zone_code']) == strtoupper($state_shipping) ) {
$found_exact_iso_match_shipping = true;
Not sure what to do next. Thanks!
good job!, will try to TS it on my end too.
WildThyme, please let me know if you get this solved. i keep checking my error logs but nothing is being recorded there re: the login. it's confusing, my error log shows UPS XML output stuff which isn't even an error...
so tired of this.
Nothing so far. I'm trying to figure out what the error is for Line 395 on that file. I'm going to download module and take a look to see if anything is different. If that doesn't work, I 'll check to see if some of the tables in my database related to this need to be repaired. Don't know what else to do...I'm a newbie.
TCarden-
Does your Log In work if the "Same address for Shipping/Billing" box is checked? It does on my site and I'm wondering if there is a way make it so it cannot be unchecked. I would like to find the issue that is causing this bug but a work-around will do...
i hadn't tried checking/unchecking and just did and got some diff results:
by default, the 'same address for shipping/billing' is checked. if left checked and the form is filled out correctly, i get the error.
but when i unchecked and filled out both sections it seemed to work.
except, in the url on the following page reads…. fecaction = null,
so not sure about that…?
index.php?main_page=checkout&fecaction=null
but your situation sounds like the opposite, no? if you check 'same as..' it works?
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