Page 1 of 2 12 LastLast
Results 1 to 10 of 17
  1. #1
    Join Date
    Feb 2013
    Posts
    45
    Plugin Contributions
    0

    Default Desperately need help with the rewards module!!

    Ok, i uninstalled the new.sql and reinstalled it by opening it in notepad and pasting the file contents into the admin-tools-sqlpatch. I still do not have the menu items in my admin to set the point amounts and to control this module. missing...

    I don't have the following on my admin page
    admin-catalog-reward points is not in my menu
    admin-configuration-reward points is not in my menu
    admin-customer-group reward redeem is not in my list


    This is the error I got from redoing the above...

    [29-Mar-2013 14:01:35 America/Phoenix] PHP Fatal error: 1048:Column 'configuration_group_id' cannot be null :: INSERT INTO zen_configuration (configuration_id ,configuration_title ,configuration_key ,configuration_value ,configuration_description ,configuration_group_id ,sort_order ,last_modified ,date_added ,use_function ,set_function) VALUES (NULL , 'Allow Redeem of Reward Points on Order Total or Subtotal', 'REWARD_POINTS_ALLOW_TOTAL', '0', 'Allow points to be redeemed against the full order (including shipping) or only against the subtotal.<br />0= Against the subtotal.<br />1= Against the full order.', @cgi, '9', NULL, now(), NULL , 'zen_cfg_select_option(array(''0'', ''1''), '); in /home/content/16/10425116/html/includes/classes/db/mysql/query_factory.php on line 120

    I don't know what else to do I have been trying to fix this for a month and my store launch has been on hold due to it. I see there are others with this issue and they too uninstalled and reinstalled to only get the same result. However they responded they are fixed but no details how they fixed it. Any help at this point would be greatly appreciated.

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,761
    Plugin Contributions
    9

    Default Re: Desperately need help with the rewards module!!

    I see there are others with this issue and they too uninstalled and reinstalled to only get the same result. However they responded they are fixed but no details how they fixed it
    You are posting this in "General Questions" which is for default code issues

    As you have found others why not post there
    Zen-Venom Get Bitten

  3. #3
    Join Date
    Feb 2013
    Posts
    45
    Plugin Contributions
    0

    Default Re: Desperately need help with the rewards module!!

    I have this and the stock by attributes that are giving the same problem, but I have been asking for help for over a month on both issues on the plugin posts, but I have not gotten any help that will resolve this issue. I apologize but I am beyond frustrated at this point. I was hoping someone who may not be following those threads may know how to resolve these two plugins. My only other option is to delete zen cart and look for another product that may work without so many issues.

  4. #4
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,024
    Plugin Contributions
    3

    Default Re: Desperately need help with the rewards module!!

    Your issues are with those respective mods, not Zencart. Which Reward Points mod are you using (and which Stock By Attributes) ?

    I also don't see a mention of what Zencart version you're using.

  5. #5
    Join Date
    Feb 2013
    Posts
    45
    Plugin Contributions
    0

    Default Re: Desperately need help with the rewards module!!

    Thank you soo much for looking at this!

    I have zen cart version 1.5.1
    stock by attributes version 5.0
    reward points module version 2.1b

    stock by attributes i installed and ran the php file it said to run and it said installed successfully installed. But no menu options show in my admin panel.

    reward points module I installed as per the instructions and again no menu items in my admin panel. The reward points side boxes show on my site and they award points(way too many) when added to the shopping cart, but I have no way to configure it.

    These were both fresh installs since I am new to zencart.

    my site is www.beyonddreams.co

    Thank you soo much in advance for any help you can give me on this issue.

  6. #6
    Join Date
    Feb 2013
    Posts
    45
    Plugin Contributions
    0

    Default Re: Desperately need help with the rewards module!!

    Reward Point Full Suite
    http://www.zen-cart.com/downloads.php?do=file&id=704

    and

    stock by attributes beta 5.0

  7. #7
    Join Date
    Jul 2007
    Posts
    2,169
    Plugin Contributions
    16

    Default Re: Desperately need help with the rewards module!!

    Quote Originally Posted by Beyond Dreams View Post
    Reward Point Full Suite
    http://www.zen-cart.com/downloads.php?do=file&id=704

    and

    stock by attributes beta 5.0
    Hi send me a PM and I will try to help you with this in a day or 2.
    In the PM tell me all the modules you have installed.
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  8. #8
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,024
    Plugin Contributions
    3

    Default Re: Desperately need help with the rewards module!!

    I just installed the Reward Points mod in a test site, and all Admin options showed up where they were supposed to. Unless there's some conflict between Reward Points files and SBA, you made a mistake somewhere.

    Despite what the readme says, the best way to install mods that are configured like this one is to change the name of the mod's Admin folder to the name of your custom admin folder, and change the names of the 'custom' folders under the 'includes' folder in the mod to the name of your custom template folders, then drag both 'includes' and the renamed 'admin' folder to the root of your site.

    I'm going to guess you either didn't change the name of the admin folder (easily checkable by looking at your files on the server - there should not be a folder named 'admin') or you had specified a database table prefix when you installed Zencart and didn't add it when you ran the SQL patch for the mods.

  9. #9
    Join Date
    Feb 2013
    Posts
    45
    Plugin Contributions
    0

    Default Re: Desperately need help with the rewards module!!

    Thanks country charm I sent the info to you, let me know if you didn't get it.

  10. #10
    Join Date
    Feb 2013
    Posts
    45
    Plugin Contributions
    0

    Default Re: Desperately need help with the rewards module!!

    Thanks stevesh...

    Yes I have an admin folder. I did not create a special set of folders, being new, I was not aware to do this and don't really know the reason for it or how to create it now. I did download a template (an upscale boutique) and I did rename the custom folder to the template name and place it into those folders, however my template does not have a special admin folder for it that I am aware of ( nothing under it called admin). I did not install prefixes either (not sure what these are or why I would need them).

    Thanks so much for trying to help, you are appreciated.

 

 
Page 1 of 2 12 LastLast

Similar Threads

  1. v154 Desperately Need Help With Shipping.
    By Zappa Aviaries in forum Built-in Shipping and Payment Modules
    Replies: 1
    Last Post: 9 Feb 2015, 08:14 AM
  2. v139h Desperately need help with taxes
    By abcisme in forum Currencies & Sales Taxes, VAT, GST, etc.
    Replies: 1
    Last Post: 25 Jun 2013, 12:05 PM
  3. Desperately need help with zen cart!
    By ElleRose04 in forum Templates, Stylesheets, Page Layout
    Replies: 7
    Last Post: 19 Aug 2010, 02:54 PM
  4. Desperately need help with CSS to get header graphics to work
    By koenvandamme in forum Templates, Stylesheets, Page Layout
    Replies: 2
    Last Post: 5 Jun 2009, 02:19 PM
  5. Need help Desperately with many different issues!!
    By welchyboy in forum Templates, Stylesheets, Page Layout
    Replies: 4
    Last Post: 6 Sep 2008, 03:44 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR