I'm hoping someone can point me in the right direction here.
This is a 1.3.9h setup that I've taken on -- so I'm not sure what the original developer did or why. Nor does my client.
We sell a mix of real products and virtual (downloadable PDF files). Zone rates (based on cart value) are set for the real products and there should be no shipping costs for the pdf files.
My question regards the setup of the PDF file products: Each pdf file product is set up like a regular shippable product with these values:
Product is Virtual: No
Always Free Shipping: No, Normal Shipping Rules
Yet, for some reason, shipping is not charged for these products. How can that be?
Normally I'd say leave it alone - -it's working -- but sometimes the cart does charge shipping on downloads. So I guess I need to figure out what's happening and fix it.
Any ideas?
Thanks,
John
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