Results 1 to 7 of 7
  1. #1
    Join Date
    Oct 2005
    Posts
    54
    Plugin Contributions
    0

    Default USPS Module not returning rate quotes

    Just had a regular customer indicate the USPS module is not returning rates. I have this on a site that is 1.50 and two that are 1.3.9h all exhibit the same behavior no matter what the product. Nothing has changed with the sites and I received a order with USPS on Tuesday (for a US customer). The customer is in Russia and it seems to be related to this specific country (Russian Federation). I put in Peru and Iceland both returned rates. I'm at a loss as to what it could be, my last Russian order was on 3/24/2013. Any ideas on what it could be would be helpful. Thanks.

  2. #2
    Join Date
    Jan 2004
    Posts
    66,350
    Blog Entries
    7
    Plugin Contributions
    271

    Default Re: USPS Module not returning rate quotes

    Which USPS module are you using? Are you using the latest update for 2013? Or still the old one from 1.3.9?
    What settings have you enabled within the module?

    What's your URL?
    Did you test getting quotes using your customer's address?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
    Join Date
    Oct 2005
    Posts
    54
    Plugin Contributions
    0

    Default Re: USPS Module not returning rate quotes

    Using the USPS version date 3-27-2013. URL's are www.navigatorschoice.com, www.scubastevesmarine.com and www.scubastevesinternational.com. I have used Estimate Shipping in the cart to look at what Russian Federation returns and also looked at a few other countries. Of the various countries I got Estimated Shipping Costs for the only one that didn't return a USPS quote was Russian Federation. None of the settings have changed since installation of the module

    Settings
    Enable USPS Shippng = True
    Server = Production
    Quote Sort Order = Price Low to High
    Handling Fee US =0
    Handling Fee US =0
    Handling = Per Box
    Decimal Settings = 2
    Tax Class = None
    Tax basis = Shipping
    Shipping Zone = None
    Sort order =1
    Machinable = True
    USPS Options = Display Weight
    USPS Min Length, Width, Height = Defaults
    Shipping Methods:
    National Rates: Priority and Express both with Min =0, Max=70 and Handling =5
    International Rates: Priority Int'l & Express Intl with Min=0, Max = 66 and Handling = 7, GXG with min=0, max=0 and handling=12
    Extra services Domestic and International = all No
    Pricing = Retail
    Debug Mode = Off

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: USPS Module not returning rate quotes

    What is the shipping weight?

    What is the Ship From?

    What is the Ship To?

    What are your settings in the Configuration ... Shipping/Packaging ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  5. #5
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: USPS Module not returning rate quotes

    If you go to your Zen Cart Admin ... and in the Localizations/Taxes ... Countries ... go to Russian Federation (around page 9) and change to Russia ... does this fix the issue?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  6. #6
    Join Date
    Oct 2005
    Posts
    54
    Plugin Contributions
    0

    Default Re: USPS Module not returning rate quotes

    Interesting that seems to work, so USPS recognizes Russia but not Russian Federation any longer it appears.

  7. #7
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: USPS Module not returning rate quotes

    It is rather odd ... this was not an issue in the past ...

    Thanks for the update that this fixes the shipping rates for Russia for you ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 

Similar Threads

  1. v154 USPS Shipping Version: 2015-05-31 K7 Not Providing Rate Quotes
    By RJR in forum Addon Shipping Modules
    Replies: 10
    Last Post: 1 Jan 2016, 05:06 PM
  2. USPS module suddenly not giving quotes?
    By SPembleton in forum Addon Shipping Modules
    Replies: 45
    Last Post: 14 Feb 2014, 03:11 AM
  3. v139h USPS Shipping Module Not Returning Rates
    By WiccanWitch420 in forum General Questions
    Replies: 3
    Last Post: 10 Feb 2014, 05:23 AM
  4. Replies: 4
    Last Post: 17 Jan 2013, 02:47 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR