Banner questions

[wangel]

I seem to be having problem after problem. The videos seem relatively easy but then they don't seem to work so easy when I do them. I turned off all the banners because they are all Zen stuff, but they didn't turn off. Is there more than clicking the green boxes on the banner. They turn red.

I also made a small gif file and copied it into the images where the other banners are. I did not make a new banner but just changed the path file name to the new one. It did not work either.

[wangel]

I am putting the gif image in /public_html/images/banners/file.gif. Is that the correct place? It seems the files show up in multiple directories. ??

[DrByte]

No idea what videos you're talking about.

[wangel]

You tube. Only place I know to find some.

[wangel]

I am putting the gif image in /public_html/images/banners/file.gif. Is that the correct place? It seems the files show up in multiple directories. ??

[DrByte]

I turned off all the banners because they are all Zen stuff, but they didn't turn off. Is there more than clicking the green boxes on the banner. They turn red.

Yes, when that button turns red, the banner is disabled, and will not show on the storefront anymore.

I also made a small gif file and copied it into the images where the other banners are. I did not make a new banner but just changed the path file name to the new one. It did not work either.

Images for banners go into the /images/banners/ folder. And then in the Banner Manager you tell it the filename. But, even better, within Banner Manager, you can upload the image directly, and it'll put it in the right place. (This assumes you've got filesystem permissions set to allow uploads to work, as explained during installation.)

I am putting the gif image in /public_html/images/banners/file.gif. Is that the correct place? It seems the files show up in multiple directories. ??

I am putting the gif image in /public_html/images/banners/file.gif. Is that the correct place? It seems the files show up in multiple directories. ??

No idea what you mean by "multiple directories".

[wangel]

They show under the www folder and public_html.

It seems I can turn off the banners as they change to a red box, but the banner is still there. How do I see if the permissions are set to allow? I didn't o the setup. Would I be able to change the box to red if I didn't have them??

[DrByte]

It seems I can turn off the banners as they change to a red box, but the banner is still there.

Turning it off ("red") simply disables it. if you want to delete it, there's a Delete button in the sidebar to the right.

How do I see if the permissions are set to allow? I didn't o the setup. Would I be able to change the box to red if I didn't have them??

To test permissions on uploading banner images, simply use the Banner Manager screen, edit a banner, and click the "Choose File..." button, select your image, and click the button to save/update the banner settings. That'll trigger the upload, and attempt to save your image to the spot on the server which you selected on the banner settings (the default is the /images/banners/ folder).

The red/green button has no relationship to uploading banner images.

[Ajeh]

What comes up if you put your mouse over the image that you cannot get rid of and click right and pull up the View Image info?

Have you an URL that we can peek at the problem?

[wangel]

Dr. Byte, The file I want to upload can be on my computer. Correct? I uploaded the file with filezilla easily enough, but I'm not sure the exact place to put it as there are several folders with images subdirectories.

When I do the choose, it seems to work ok or at least it flashes at the top that it was a successful update or something. But, nothing changes. I'm wondering about the banner URL box. It still points to zencart. Should I be changing that too?