My domain and attached email for my shop is Godaddy. I use liquid web for hosting. I have had my email set up with my domain email ([email protected]) for just over a year now, with almost no hitches at all, except that this happened once before. I heard that godaddy has hidden limits on emails and some seem to get lost for no reason, which is really REALLY frustrating.
I use an email puller for my various email accounts (thunderbird email client). It's never had problems, except when I change my email passwords, which I didn't, and I would have received an error. I double-checked by directly logging into my godaddy email from their website. Oddly enough, a couple emails have come through over the past few days, but none from my shop. However, I am receiving Paypal notices of customer orders... just no invoices or anything else.
I am really worried about what might be going on. I thought of calling godaddy, but I have friends who were given the run-around regarding email troubles. So I figured I would check here first. Here are my email settings in my zen cart. Like I said before, this has been working fine for just over a year, and I have not touched any settings since I first set up my shop.
E-Mail Transport Method smtpauth
E-Mail Linefeeds LF
Use MIME HTML When Sending Emails true
Send E-Mails true
Email Archiving Active? false
E-Mail Friendly-Errors true
Email Address (Displayed to Contact you) [email protected]
Email Address (sent FROM) [email protected]
Emails must send from known domain? Yes
Email Admin Format? HTML
Send Copy of Order Confirmation Emails To meljensdesigns######################
Send Copy of Create Account Emails To - Status 0
Send Copy of Create Account Emails To meljensdesigns######################
Send Copy of Customer GV Send Emails To - Status 0
Send Copy of Customer GV Send Emails To meljensdesigns######################
Send Copy of Admin GV Mail Emails To - Status 0
Send Copy of Customer Admin GV Mail Emails To meljensdesigns######################
Send Copy of Admin Discount Coupon Mail Emails To - Status 0
Send Copy of Customer Admin Discount Coupon Mail Emails To meljensdesigns######################
Send Copy of Admin Orders Status Emails To - Status 0
Send Copy of Admin Orders Status Emails To meljensdesigns######################
Send Notice of Pending Reviews Emails To - Status 0
Send Notice of Pending Reviews Emails To meljensdesigns######################
Set "Contact Us" Email Dropdown List
Contact Us - Show Store Name and Address 0
Send Low Stock Emails 0
Send Low Stock Emails To meljensdesigns######################
Display "Newsletter Unsubscribe" Link? false
Audience-Select Count Display false
SMTP Email Account Mailbox [email protected]
SMTP Email Account Password **********
SMTP Email Mail Host smtpout.secureserver.net
SMTP Email Mail Server Port 465
As you can see (even though it's being hidden with hash tags in this post), I use a gmail address for email copies so I can see invoices and whatnot coming through, to HOPEFULLY help prevent the hidden email limit that godaddy has. Previously I had all emails set to [email protected] and there were just too many emails sent, I guess.
I'm not even getting invoice copies. Nothing is being sent to me at all, except notices from Paypal when I'm paid.
Any help would be appreciated.
*edit* It's important to note that I cannot move email/domain providers right now, though I hope to soon as I am very tired of godaddy. I simply need help to make sure my emails can get through until the move can be done.
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