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  1. #1
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    red flag New install admin screen is blank and NO log files present

    Hi

    I have installed a new 1.51 and admin screen is blank. I have read the 'Blank' screen in forums but none of which apply to my problem.

    I have correct entries in the following files but still a blank screen. Public site is fine.

    Can anyone please advice how to find the problem? I can not find any log files in /logs

    config in includes

    define('HTTP_SERVER', 'http://www.juteshopping.com.au');
    define('HTTPS_SERVER', 'https://www.juteshopping.com.au');

    and config in admin ('admin' folder has been changed)

    define('HTTP_SERVER', 'http://www.juteshopping.com.au');
    define('HTTPS_SERVER', 'https://www.juteshopping.com.au');
    define('HTTP_CATALOG_SERVER', 'http://www.juteshopping.com.au');
    define('HTTPS_CATALOG_SERVER', 'https://www.juteshopping.com.au');

    Thank you
    Downunder QLD

  2. #2
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    Default Re: New install admin screen is blank and NO log files present

    I have in configure.php 'admin/includes'
    define('DIR_FS_ADMIN', realpath(dirname(__FILE__) . '/../') . '/');

    is it correct?
    Downunder QLD

  3. #3
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    Default Re: New install admin screen is blank and NO log files present

    Mine is this, and works fine:

    define('DIR_FS_ADMIN', realpath(dirname(__FILE__) . '/../') . '/');
    .

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  4. #4
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    Default Re: New install admin screen is blank and NO log files present

    Thank you for your reply. Mine is the same as I have not touched it but still not working. This is the first time installation and only the admin having problems with.

    Top this up , there are no logs to read. Yes log folder there etc as it is a new install.
    Downunder QLD

  5. #5
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    Default Re: New install admin screen is blank and NO log files present

    The next thing I'd check is that all the files transferred correctly, and that none are missing, and none are incomplete, and that there aren't any files there that don't belong with a fresh install.
    .

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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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  6. #6
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    Default Re: New install admin screen is blank and NO log files present

    Quote Originally Posted by oavs View Post
    Top this up , there are no logs to read. Yes log folder there etc as it is a new install.
    What permissions do you have for your /log/ folder?

    Also, check your *server* error logs for possible clues (These are generally accessible via your Cpanel/Plesk, etc).

    Cheers
    Rod

  7. #7
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    Default Re: New install admin screen is blank and NO log files present

    Thank you for your help. Re uploading files solved the problem. Thank you again.
    Downunder QLD

 

 

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