A customer visiting my website claimed that the payment page did not have https in the url and was not secured. I'm trying to figure out how he could have encountered such a problem, because in 6 years I have never seen it nor heard of this problem from any other customer. Every time I get to even step 1 of checkout, it's secured. The SSL certificate is not expired. I don't know what browser he was using.
The only way I can recreate the problem is by manually changing the https to http in the address bar. I guess I could create a redirect to force it to always be https on those pages, but it seems like an unnecessary failsafe.
Has anyone ever encountered such a problem?
www.adamantbarbell.com
user dummy##########################, pass dummy
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