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  1. #1
    Join Date
    Aug 2010
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    Hartland, MI
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    Default Reviews Reply addon [Support Thread]

    I am starting a support thread for the reviews reply add on that is found here - http://www.zen-cart.com/downloads....

    I will try to help as much as possible, but please be patient. I am not an expert, just an expert tinkerer!

  2. #2
    Join Date
    Aug 2010
    Location
    Hartland, MI
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    Default Re: Support Thread for Reviews Reply

    Quote Originally Posted by Trademagic
    can i get the support link?

    I cannot get the sql installer to work on 1.51 store, reasonablerigging.com and could not find support link for reading or answers.


    ALTER TABLE `reviews_description`
    ADD `reviews_reply_text` TEXT CHARACTER SET utf8 COLLATE utf8_general_ci NULL;

    This seemed fouled somehow, and could not paste or upload it...
    What error did you get?

  3. #3
    Join Date
    Jul 2013
    Location
    Lakewood, California, United States
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    Default Re: Support Thread for Reviews Reply

    Thanks for writing Mike. And thanks for tinkering, as it is an excellent mod to have available. I have uploaded all items and tried to run the installer and I got a response on the backend which seemed identical to what it is giving me now when I try to edit. I did not ever see errors as the sql file said back up and do it again.

    <img src="http://reasonablerigging.com/replyscreenshot.png"> I am running 1.5.1, and this image is the one that I got trying to edit a review. Some of it is installed, but it is not working properly. Any help is appreciated.

  4. #4
    Join Date
    Aug 2010
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    Default Re: Support Thread for Reviews Reply

    Look in the logs folder in the root of your store for a myDEBUG-adm-(lots of numbers).log file.
    That should tell you what the error was while trying to run the SQL

  5. #5
    Join Date
    Aug 2010
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    Hartland, MI
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    Default Re: Support Thread for Reviews Reply

    Update to v1.1 -
    Fixed reviews_reply_install.sql
    Updated readme.html file

    Update has been submitted.
    I have attached the fixed SQL file for now...
    reviews_reply_install.zip
    Last edited by mikestaps; 11 Sep 2013 at 05:04 PM.

  6. #6
    Join Date
    Jul 2013
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    Lakewood, California, United States
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    Default Re: Support Thread for Reviews Reply

    Mike,

    The new code worked, and the modification is stellar in it's usefulness. You can edit the customer review, and if needed, post a response to the store. It allows you to accept or delete the comment. All of the tools a meglomaniac would need. Thank you for the new code for the sql database. I assume it is corrected on the download so will not repost here. I recommend this modification highly. You deserve more than 20 installations on this one.

  7. #7
    Join Date
    Aug 2010
    Location
    Hartland, MI
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    Default Re: Support Thread for Reviews Reply

    I can't take any credit for the ability to edit, approve, or delete the review. That was already in the core ZenCart files.
    As a standard practice I don't actually edit any of the reviews, just the reply.
    This mod just gives everybody a chance to 'hear' both sides of a story, another way for me to get more information about products out there, and even answer questions others may have.

  8. #8
    Join Date
    Sep 2011
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    Default Re: Support Thread for Reviews Reply

    Hi great mod thanks for your efforts.
    Ive managed to get this working with 1.39h, but Id like to be able to show the review reply on the product page where it lists all the reviews, not just on the single review page.
    I dont want people to have to click 3 times to see the reply text.

    Right now people can see the list of reviews on our site, but only the first bit of text, then they have to click to go to the reviews page for that product and then they have to click a single review to see our reply.

    Can we have it show up on the very first page, the product page that shows all the reviews?

  9. #9
    Join Date
    Aug 2010
    Location
    Hartland, MI
    Posts
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    Default Re: Support Thread for Reviews Reply

    Quote Originally Posted by Chargin View Post
    Hi great mod thanks for your efforts.
    Ive managed to get this working with 1.39h, but Id like to be able to show the review reply on the product page where it lists all the reviews, not just on the single review page.
    I dont want people to have to click 3 times to see the reply text.

    Right now people can see the list of reviews on our site, but only the first bit of text, then they have to click to go to the reviews page for that product and then they have to click a single review to see our reply.

    Can we have it show up on the very first page, the product page that shows all the reviews?
    I don't see where this would be problem, but it will take a little digging to do. I'm currently in the middle of another project so it might be awhile before I can look at that.
    Ideally it would nice to make it adjustable via the admin what pages the reply shows on...

  10. #10
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    Default Re: Support Thread for Reviews Reply

    That would be great Mike.
    I think having all reviews and replies on the product page would make sense.
    Most would find it annoying to have to click each review and without doing that they wont see any review replies.

 

 

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