Justuno Plugin [Support Thread]

[JustunoApp]

Hi, the Justuno team in San Francisco is here to help!

Our Support Forums on Justuno:
-Troubleshooting
-How to/Product Features
-Support Home

Case Studies/Customer Success/Best Practices:
-Okabashi - 499% Increase in Fans & Email Subscribers
-BelovedShirts - 437% Increase in Email Subscribers

ZenCart App Listing: http://www.zen-cart.com/downloads.php?do=file&id=1718

[picandnix]

Guys I think this tool is very clever indeed, so I'm going to give it a whirl.
However I'm getting an error log and a partial page displayed in my store when setting the Admin Justuno Configuration to TRUE:

PHP Fatal error: 1146:Table 'XXXX.zen_justuno_conf' doesn't exist :: SELECT * FROM `zen_justuno_conf` in /home/XXXX/public_html/includes/classes/db/mysql/query_factory.php on line 120

I'm assuming it's a database/SQL error??

Secondly, within the justuno set-up page you offer the ability to 'TRACK CONVERSIONS' and state:

Just copy this embed code below and paste it into the footer section
of the conversion page (thank you page) of your site.

Could you please be specific as to which file, and position within the file, the tracking code needs to be inserted? I tried adding it to tpl_checkout_success_default but all I got was a partially displayed page (footer missing).

Much appreciated

[picandnix]

When viewing on mobile device (Kindle Fire and Galaxy S4): clicking the justuno side tab opens another browser tab so the viewer can 'Like', however the 'like button' is not displayed so the viewer cannot actually click it.

Thanks again in advance.

[JustunoApp]

When viewing on mobile device (Kindle Fire and Galaxy S4): clicking the justuno side tab opens another browser tab so the viewer can 'Like', however the 'like button' is not displayed so the viewer cannot actually click it.

Thanks again in advance.

Hi Picandnix,
Thanks for the comments! We see that you've gotten Justuno live on www.tkdrevision.com!
-We've fwd the error to our developers to review.
-Facebook Like on mobile: Please hit "refresh" on you mobile browser to resolve. Justuno is dependant upon Facebook's mobile api and on occasion the call back function can lag or timeout. We will continue to monitor and seek solutions.
-Thank you page conversion tracking code. Correct, this additional code should be added to your post purchase order summary or thank you page. Is there another member that can help provide insight into exactly which template file and where to paste.

Best,
Justuno

[JustunoApp]

Hi Picandnix,
Could you please tell us which version of plugin you are using? Also, which prefix of sql tables are you using?

Thanks for your patience.
Erik

[picandnix]

Hi Picandnix,
Could you please tell us which version of plugin you are using? Also, which prefix of sql tables are you using?

Thanks for your patience.
Erik

Apologies for the delay.
V1.1
No prefix.
Thank for looking into this guys.

[benwpr]

Hey guys had some issues installing this on 1.5.1

- Determined is that prefix is hardcoded, you can easily change that by the constant defined in zencart to make it work for people less skilled in PHP code,
- Determined changing password is blank and doesnt update, work arround is to go into the configuration field of mysql.

Please look into it, and if you need a freelancer todo it, PM me (;

[diptimoy]

Hi All ,

After installing

http://www.zen-cart.com/downloads.php?do=file&id=1718

I am getting this error in my log file , kindly help , where am I wrong

[10-Sep-2014 13:01:03 Etc/GMT]
PHP Fatal error: Uncaught exception
'JustunoAccessException' with message
'Request error: ' in /home/dipinsbf/public_html/wholesaleloosecz/zenadmin/includes/functions/extra_functions/JustunoAccess.php:122
Stack trace:
#0 /home/dipinsbf/public_html/wholesaleloosecz/zenadmin/includes/functions/extra_functions/zen_justuno.php(64)
: JustunoAccess->getDashboardLink()
#1 /home/dipinsbf/public_html/wholesaleloosecz/zenadmin/configuration.php(180)
: eval()'d code(1): zen_justuno_update(Array, 'false')
#2 /home/dipinsbf/public_html/wholesaleloosecz/zenadmin/configuration.php(180):
eval()
#3 {main}
thrown in /home/dipinsbf/public_html/wholesaleloosecz/zenadmin/includes/functions/extra_functions/JustunoAccess.php on line 122

[icecold]

Exactly the same error

 PHP Fatal error:  Uncaught exception 'JustunoAccessException' with message 'Request error: ' in /home/seasonbr/public_html/scentia/admindir/includes/functions/extra_functions/JustunoAccess.php:122
Stack trace:
#0 /home/seasonbr/public_html/scentia/admindir/includes/functions/extra_functions/zen_justuno.php(64): JustunoAccess->getDashboardLink()
#1 /home/seasonbr/public_html/scentia/admindir/configuration.php(169) : eval()'d code(1): zen_justuno_update(Array, 'true')
#2 /home/seasonbr/public_html/scentia/admindir/configuration.php(169): eval()
#3 {main}
  thrown in /home/seasonbr/public_html/scentia/admindir/includes/functions/extra_functions/JustunoAccess.php on line 122