Results 1 to 9 of 9
  1. #1
    Join Date
    Aug 2013
    Location
    San Francisco
    Posts
    3
    Plugin Contributions
    2

    Default Justuno Plugin [Support Thread]

    Hi, the Justuno team in San Francisco is here to help!

    Our Support Forums on Justuno:
    -Troubleshooting
    -How to/Product Features
    -Support Home

    Case Studies/Customer Success/Best Practices:
    -Okabashi - 499% Increase in Fans & Email Subscribers
    -BelovedShirts - 437% Increase in Email Subscribers

    ZenCart App Listing: http://www.zen-cart.com/downloads.php?do=file&id=1718
    Last edited by swguy; 12 Sep 2013 at 12:53 PM. Reason: cross linked with download page
    Gain Fans, Followers & Email Subscribers - Try Justuno!

  2. #2
    Join Date
    Dec 2010
    Location
    UK
    Posts
    1,782
    Plugin Contributions
    3

    Default Re: Justuno Support Forum

    Guys I think this tool is very clever indeed, so I'm going to give it a whirl.
    However I'm getting an error log and a partial page displayed in my store when setting the Admin Justuno Configuration to TRUE:

    PHP Fatal error: 1146:Table 'XXXX.zen_justuno_conf' doesn't exist :: SELECT * FROM `zen_justuno_conf` in /home/XXXX/public_html/includes/classes/db/mysql/query_factory.php on line 120

    I'm assuming it's a database/SQL error??

    Secondly, within the justuno set-up page you offer the ability to 'TRACK CONVERSIONS' and state:

    Just copy this embed code below and paste it into the footer section
    of the conversion page (thank you page) of your site.


    Could you please be specific as to which file, and position within the file, the tracking code needs to be inserted? I tried adding it to tpl_checkout_success_default but all I got was a partially displayed page (footer missing).

    Much appreciated

  3. #3
    Join Date
    Dec 2010
    Location
    UK
    Posts
    1,782
    Plugin Contributions
    3

    Default Re: Justuno Plugin [Support Thread]

    When viewing on mobile device (Kindle Fire and Galaxy S4): clicking the justuno side tab opens another browser tab so the viewer can 'Like', however the 'like button' is not displayed so the viewer cannot actually click it.

    Thanks again in advance.

  4. #4
    Join Date
    Aug 2013
    Location
    San Francisco
    Posts
    3
    Plugin Contributions
    2

    Default Re: Justuno Plugin [Support Thread]

    Quote Originally Posted by picandnix View Post
    When viewing on mobile device (Kindle Fire and Galaxy S4): clicking the justuno side tab opens another browser tab so the viewer can 'Like', however the 'like button' is not displayed so the viewer cannot actually click it.

    Thanks again in advance.
    Hi Picandnix,
    Thanks for the comments! We see that you've gotten Justuno live on www.tkdrevision.com!
    -We've fwd the error to our developers to review.
    -Facebook Like on mobile: Please hit "refresh" on you mobile browser to resolve. Justuno is dependant upon Facebook's mobile api and on occasion the call back function can lag or timeout. We will continue to monitor and seek solutions.
    -Thank you page conversion tracking code. Correct, this additional code should be added to your post purchase order summary or thank you page. Is there another member that can help provide insight into exactly which template file and where to paste.

    Best,
    Justuno
    Gain Fans, Followers & Email Subscribers - Try Justuno!

  5. #5
    Join Date
    Aug 2013
    Location
    San Francisco
    Posts
    3
    Plugin Contributions
    2

    Default Re: Justuno Plugin [Support Thread]

    Hi Picandnix,
    Could you please tell us which version of plugin you are using? Also, which prefix of sql tables are you using?

    Thanks for your patience.
    Erik
    Gain Fans, Followers & Email Subscribers - Try Justuno!

  6. #6
    Join Date
    Dec 2010
    Location
    UK
    Posts
    1,782
    Plugin Contributions
    3

    Default Re: Justuno Plugin [Support Thread]

    Quote Originally Posted by JustunoApp View Post
    Hi Picandnix,
    Could you please tell us which version of plugin you are using? Also, which prefix of sql tables are you using?

    Thanks for your patience.
    Erik
    Apologies for the delay.
    V1.1
    No prefix.
    Thank for looking into this guys.

  7. #7
    Join Date
    Nov 2013
    Location
    Belgium
    Posts
    4
    Plugin Contributions
    0

    Default Re: Justuno Plugin [Support Thread]

    Hey guys had some issues installing this on 1.5.1

    - Determined is that prefix is hardcoded, you can easily change that by the constant defined in zencart to make it work for people less skilled in PHP code,
    - Determined changing password is blank and doesnt update, work arround is to go into the configuration field of mysql.

    Please look into it, and if you need a freelancer todo it, PM me (;

  8. #8
    Join Date
    Apr 2012
    Posts
    149
    Plugin Contributions
    1

    Default Re: Justuno Plugin [Support Thread]

    Hi All ,

    After installing

    http://www.zen-cart.com/downloads.php?do=file&id=1718

    I am getting this error in my log file , kindly help , where am I wrong

    [10-Sep-2014 13:01:03 Etc/GMT]
    PHP Fatal error: Uncaught exception
    'JustunoAccessException' with message
    'Request error: ' in /home/dipinsbf/public_html/wholesaleloosecz/zenadmin/includes/functions/extra_functions/JustunoAccess.php:122
    Stack trace:
    #0 /home/dipinsbf/public_html/wholesaleloosecz/zenadmin/includes/functions/extra_functions/zen_justuno.php(64)
    : JustunoAccess->getDashboardLink()
    #1 /home/dipinsbf/public_html/wholesaleloosecz/zenadmin/configuration.php(180)
    : eval()'d code(1): zen_justuno_update(Array, 'false')
    #2 /home/dipinsbf/public_html/wholesaleloosecz/zenadmin/configuration.php(180):
    eval()
    #3 {main}
    thrown in /home/dipinsbf/public_html/wholesaleloosecz/zenadmin/includes/functions/extra_functions/JustunoAccess.php on line 122

  9. #9
    Join Date
    Jul 2008
    Posts
    359
    Plugin Contributions
    0

    application error Re: Justuno Plugin [Support Thread]

    Exactly the same error
    PHP Code:
     PHP Fatal error:  Uncaught exception 'JustunoAccessException' with message 'Request error: ' in /home/seasonbr/public_html/scentia/admindir/includes/functions/extra_functions/JustunoAccess.php:122
    Stack trace
    :
    #0 /home/seasonbr/public_html/scentia/admindir/includes/functions/extra_functions/zen_justuno.php(64): JustunoAccess->getDashboardLink()
    #1 /home/seasonbr/public_html/scentia/admindir/configuration.php(169) : eval()'d code(1): zen_justuno_update(Array, 'true')
    #2 /home/seasonbr/public_html/scentia/admindir/configuration.php(169): eval()
    #3 {main}
      
    thrown in /home/seasonbr/public_html/scentia/admindir/includes/functions/extra_functions/JustunoAccess.php on line 122 
    Last edited by icecold; 24 May 2015 at 11:03 PM.

 

 

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