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  1. #1
    Join Date
    Apr 2007
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    Dayton, Ohio
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    Default USPS caldulator not returing any estimated rates in calculator

    I have installed Zen cart countless times. Still I believe I have a setting wrong somewhere as my USPS shipping estimator is not returing any rates.

    Here are my settings:

    1. USPS shipping module is installed and the only shipping method. I created a USPS web user ID and called them to put me in production. I called back and my ID is correct and I am in production according to USPS.
    2. My shipping zone is set to Ohio which is the location of the store. (My Store> Zone> Ohio)
    3. Setting in USPS module are: Enabled, Prodution Server, Retail, and My USER id is correct. I am testing out of ohio (the same state as the store is set) and I have a national rate of 0 - 70 lbs set to go standard post.

    Everything in my mind seems to be set, but for some reason rates are not being returned. In my shipping calculator it does not say anything about cannot be shipped. Under the Available Shipping and Rates column there is no column below. Almost like the column where the rates would go seem to be gone. I can't recally but I would suspect the calculator would say something like: "We are sorry but there is no shipping to your area" instead of just nothing and no area for this text.

    Any ideas?

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
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    Default Re: USPS caldulator not returing any estimated rates in calculator

    Are you using the latest update of 30 Jul 2013 ??

    http://www.zen-cart.com/downloads.php?do=file&id=1292
    Zen-Venom Get Bitten

  3. #3
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    Default Re: USPS caldulator not returing any estimated rates in calculator

    USPS Version Date
    2013-03-27

    Is this the same module you referring too?

    Edit: I am trying this one now. It looks like my version is older.
    Last edited by sports guy; 20 Sep 2013 at 12:32 AM.

  4. #4
    Join Date
    Apr 2007
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    Default Re: USPS caldulator not returing any estimated rates in calculator

    Thank you Kobra that was the problem. Would have never found that updated module as I would have assumed the one that came with the download would have worked. Issue resolved!

  5. #5
    Join Date
    Aug 2009
    Location
    North Idaho, USA
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    Default Re: USPS caldulator not returing any estimated rates in calculator

    FYI: USPS usually has updates every 4th weekend of January. This year, they snuck in a doozy in July.
    Rick
    RixStix (dot) com
    aka: ChainWeavers (dot) com

  6. #6
    Join Date
    Sep 2013
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    Texas
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    Default Re: USPS caldulator not returing any estimated rates in calculator

    I am having the same issues Sports Guy reported, but I have the most recent version of the download and there are no shipping options inside my shopping cart. I am brand new to Zen Cart, so I'm quite positive it is something simple that I am doing wrong, so any help will be greatly appreciated!

  7. #7
    Join Date
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    Location
    Arizona
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    Default Re: USPS caldulator not returing any estimated rates in calculator

    KrisTX,

    Do you have a USPS account?
    Have you requested that it be set to "Production" versus test
    Zen-Venom Get Bitten

  8. #8
    Join Date
    Sep 2013
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    Texas
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    Default Re: USPS caldulator not returing any estimated rates in calculator

    Hi! Yes I do have a USPS account, I have inserted the User ID and Password, and called them to put it in the Production Server. I have also changed it to "production" in the Zen Cart.

    Quote Originally Posted by kobra View Post
    KrisTX,

    Do you have a USPS account?
    Have you requested that it be set to "Production" versus test

  9. #9
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: USPS caldulator not returing any estimated rates in calculator

    What version of Zen Cart are you running?

    Clean install or an upgrade?

    Have you any add-ons for your site?

    Have you looked in your directories:
    /cache
    /logs

    depending on your Zen Cart version for any debug logs that are being generated?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
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  10. #10
    Join Date
    Sep 2013
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    Texas
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    Default Re: USPS caldulator not returing any estimated rates in calculator

    Version 1.5.1, clean install from my hosting provider, GoDaddy.com. The shipping modules did not have UPS and USPS as options when I installed it, so I had to download them, found them in the Zen Cart forums and followed all the instructions to the best of my ability.

    I am brand new to Zen Cart, so I am not sure what "add-ons" are.

    What I should be looking for in my /cache and /logs directories? The /logs does show about 20 myDEBUG-longnumber.log 's, but I don't know what those are or what they mean. The /cache does not have any of those, just .htaccess, index.php, and sees_2k01...

    All of my products/pictures/attributes/etc. are uploaded and ready to go, all I am needing is to get the Shipping module set-up so I can test the Payment modules. Again, any help at all is greatly appreciated!

 

 
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