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  1. #1
    Join Date
    May 2013
    Location
    Fairfield, ia
    Posts
    13
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    Default can't change customer status on admin orders page

    HELP!

    I can change the customer status from Pending to Processing or Processing to Delivered. When I try to make the change and hit the Update button I get an error. I looked in the logs files and this is the error I'm getting:

    [01-Oct-2013 16:54:11 CST6CDT] PHP Fatal error: 1054:Unknown column 'COWOA_order' in 'field list' :: select customers_name, customers_email_address, orders_status, date_purchased, COWOA_order from zen_orders where orders_id = '622' in /home/master12/public_html/mes_store/includes/classes/db/mysql/query_factory.php on line 120.

    Any pluggins I installed previously, I have uninstalled, but the problem still exist, so I don't think the issue is with any pluggins. I'm not sure if it's a setting I have wrong or I need to fix this file. Can you help?

  2. #2
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,024
    Plugin Contributions
    3

    Default Re: can't change customer status on admin orders page

    There is no mention of 'cowoa' in a stock Zencart installation, so I would guess you haven't removed all the files from whatever COWOA mod you installed.

  3. #3
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,023
    Plugin Contributions
    32

    Default Re: can't change customer status on admin orders page

    Quote Originally Posted by stevesh View Post
    There is no mention of 'cowoa' in a stock Zencart installation, so I would guess you haven't removed all the files from whatever COWOA mod you installed.
    specifically he did not reverse the mods to orders.php made by COWOA when he uninstalled COWOA...
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

 

 

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