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  1. #1
    Join Date
    Nov 2009
    Posts
    21
    Plugin Contributions
    0

    Default Payment page not working

    I am having trouble with my check out functions. When customers click either the check out button or paypal express button they are landing on the page addresses below and experience a blank page.

    I have verified my paypal pro settings and even updated them but this did not seem to help.

    Version is as follows:

    Zen Cart 1.3.8a
    Patch: 1::
    Database Patch Level: 1.3.8

    PHP Version 5.2.17

    When trying to check for updates from the admin page I am getting a page not found for Zencart.

    My URL is MidwestTackleShop.com

    Page for check out button

    https://midwesttackleshop.com/index....ckout_shipping

    Page for Paypal Express Check out

    https://midwesttackleshop.com/ipn_ma...er.php?type=ec

    Any help you can provide is greatly appreciated

  2. #2
    Join Date
    Sep 2008
    Posts
    210
    Plugin Contributions
    21

    Default Re: Payment page not working

    I think your site has a problem with the code. If you are using the version 1.3.8, you need have to check cache folder to view the logs.
    Our Site: http://zucando.com
    Marketing Plugins: Marketing Modules
    Free Response Templates: Responsive Templates

  3. #3
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,023
    Plugin Contributions
    32

    Default Re: Payment page not working

    Quote Originally Posted by cvhainb View Post
    I think your site has a problem with the code. If you are using the version 1.3.8, you need have to check cache folder to view the logs.
    v1.3.8 doesn't log errors to the cache folder.. (there is a plugin for 1.3.8 which will enable this) Error logging to the cache folder was introduced in v1.3.9..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  4. #4
    Join Date
    Oct 2013
    Location
    120 Wilshire Blvd,Brentwood,NY,11717
    Posts
    94
    Plugin Contributions
    0

    Default Re: Payment page not working

    I just set up PayPal express checkout Yesterday, did you add your

    API Signature -- Username
    API Signature -- Password
    API Signature -- Signature Code

    my version is 1.3.9h, you do not need to open cURL and cURL address
    try again

  5. #5
    Join Date
    Oct 2010
    Posts
    9
    Plugin Contributions
    0

    Default Re: Payment page not working

    Upgraded from 1.3.9 to 1.5.1 yesterday. Landing on blank page trying to check out from the shopping cart page

    https://svpbookstore.com/index.php?m...=shopping_cart

    and received a blank page at this link:

    https://svpbookstore.com/index.php?m...ckout_shipping

    So far I've tried every fix I can find and it is not fixing. Changed permissions all over, no good.

  6. #6
    Join Date
    Jan 2007
    Location
    Australia
    Posts
    6,167
    Plugin Contributions
    7

    Default Re: Payment page not working

    Quote Originally Posted by dalesvp View Post
    Upgraded from 1.3.9 to 1.5.1 yesterday. Landing on blank page trying to check out from the shopping cart page

    https://svpbookstore.com/index.php?m...=shopping_cart

    and received a blank page at this link:

    https://svpbookstore.com/index.php?m...ckout_shipping

    So far I've tried every fix I can find and it is not fixing. Changed permissions all over, no good.
    I didn't have any issues with a couple of test orders I just placed.

    Perhaps you had a caching issue?
    Did you check your log files?

    Cheers
    RodG

 

 

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