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  1. #1
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    Default Fedex module not showing up in Shipping Modules

    I am relaunching my store (artfullyblessed.com) and need to upgrade from the old Fedex modules (Ground and Express) to the new Numinex shipping module for Fedex Web Services.

    After disabling the old modules and installing the new one (twice), I can't see "Fedex Web Services" in my list of shipping modules. The old ones are still listed but inactive.

    I'm on v1.5.1

  2. #2
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    Default Re: Fedex module not showing up in Shipping Modules

    How did you disable the "old modules"?

    Do you mean you disabled the old FedEx shipping module or something else?

    When you say you do not see the FedEx shipping module ... what do you see?

    Do you have any debug logs in the directory:
    /logs

    If so, what do they read?
    Linda McGrath
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  3. #3
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    Default Re: Fedex module not showing up in Shipping Modules

    Quote Originally Posted by Ajeh View Post
    How did you disable the "old modules"?

    Do you mean you disabled the old FedEx shipping module or something else?

    When you say you do not see the FedEx shipping module ... what do you see?

    Do you have any debug logs in the directory:
    /logs

    If so, what do they read?
    I disabled "Fedex Express" and "Fedex Ground" using the "Remove" function on ADMIN > MODULES > SHIPPING. They still show up in the list of modules.

    Fedex Web Services does not show up in the list of modules in SHIPPING.

    There are several debug logs in the directory, although I wouldn't know what to look for. Any advice?

  4. #4
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    Default Re: Fedex module not showing up in Shipping Modules

    It would probably be easiest if you look in the directory:
    /logs

    and refresh with your FTP program so that you are seeing the most recent errors then copy the last half dozen or so to your computer and Zip them then, add them as an attachment to your post ...

    Then, go to the Tools ... Developers Tool Kit ... and in the bottom input box do a search on:
    'Version Installed', 'MODULE_SHIPPING_FEDEX_WEB_SERVICES_VERSION'

    and select Catalog and click SEARCH ...

    What paths and text comes up on the results?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  5. #5
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    Default Re: Fedex module not showing up in Shipping Modules

    Thanks. Log files are attached. Archive.zip
    Here's what I got from the search...

    /home/artfully/public_html/shop/2mng_store/includes/modules/shipping/fedexwebservices.php

    Line #576 : $db->Execute("insert into " . TABLE_CONFIGURATION . " (configuration_title, configuration_key, configuration_value, configuration_description, configuration_group_id, sort_order, date_added) VALUES ('Version Installed',
    'MODULE_SHIPPING_FEDEX_WEB_SERVICES_VERSION', '1.4.5', '', '6', '0', now())");

  6. #6
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    Default Re: Fedex module not showing up in Shipping Modules

    Ugh...just realized this was a case of user error. I loaded the module in the wrong place. It has been relocated and is working now.

  7. #7
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    Default Re: Fedex module not showing up in Shipping Modules

    Thanks for the update that this is now working for you ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
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