Hi Guys,
It was brought to our attention by one of our customers that his $50 Gift Voucher didn't work properly.
He ordered a product for $45 with $13 shipping ($58) and had a $50 Gift Voucher so in fact owes us another $8
Below is what occurred.
Sub-Total: $45.00
Australia Post - Regular Post (eParcel - Trackable): $13.00
Gift Certificates: -$8.00
If paying by Visa/Mastercard - Credit Card Surcharge (2.8%): $0.00
Total: $0.00
And his gift voucher total in shop is still set for $42.
What Im trying to find out is why this is working this way (incorrectly) and how I can remove that $42 balance from his account.
Could this be related to OT module sort order?
Modules Sort Order Action
COD Fee ot_cod_fee
Discount Coupon ot_coupon 280 Info
Group Discount ot_group_pricing 290 Info
Gift Certificates ot_gv 840 Info
Low Order Fee ot_loworderfee Info
Reward Points ot_reward_points Info
Reward Points Tiered Discount ot_reward_points_discount 900 Info
Reward Points earned ot_reward_points_display 1000 Info
Shipping ot_shipping 200 Info
Sub-Total ot_subtotal 100 Info
Surcharge Fee ot_surcharge 950 Info
Tax ot_tax Info
Total ot_total 999
Any assistance appreciated.
Mick
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