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  1. #1
    Join Date
    Feb 2009
    Posts
    69
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    Default My login is not working after I migrating my hosting

    Hi.
    My website was working perfectly on my test live server, until I migrated hosting to another server. But customer login became buggy. It doesn't bring you to original page after you enter login name and pass. It stuck on below blank page.
    /index.php?main_page=login&action=process

    After 2-3 login tries then it let you in. What happened?

  2. #2
    Join Date
    Sep 2008
    Posts
    210
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    21

    Default Re: My login is not working after I migrating my hosting

    View logs folder and see errors.
    Our Site: http://zucando.com
    Marketing Plugins: Marketing Modules
    Free Response Templates: Responsive Templates

  3. #3
    Join Date
    Jul 2007
    Posts
    2,169
    Plugin Contributions
    16

    Default Re: My login is not working after I migrating my hosting

    Quote Originally Posted by gsmsalers View Post
    Hi.
    My website was working perfectly on my test live server, until I migrated hosting to another server. But customer login became buggy. It doesn't bring you to original page after you enter login name and pass. It stuck on below blank page.
    /index.php?main_page=login&action=process

    After 2-3 login tries then it let you in. What happened?
    Have you got this working?
    What zen cart version are you using?
    A link to your site would be great.
    Check both configure files and make sure all the information in them are correct. Most of the time when a person changes server the most likely problem is the 2 configure files are not set up right. Check your Session Directory make sure it is right.
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  4. #4
    Join Date
    Feb 2009
    Posts
    69
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    0

    Default Re: My login is not working after I migrating my hosting

    Quote Originally Posted by cvhainb View Post
    View logs folder and see errors.
    My zencart version is 1.51 Here is log file. I edited hosting name to xxxxx for security reason. I don't know why it causes memory error in first line. About "query_factory.php" it's there, I don't know why it reports as "No such file or directory ". File exist right there.

    [22-Nov-2013 02:47:57 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 693694233 bytes) in xxxxxxxx/public_html/includes/functions/html_output.php on line 62
    [22-Nov-2013 02:47:57 UTC] PHP Warning: require(includes/classes/db/mysql/query_factory.php): failed to open stream: No such file or directory in xxxxxxx/public_html/includes/functions/sessions.php on line 54
    [22-Nov-2013 02:47:57 UTC] PHP Warning: require(includes/classes/db/mysql/query_factory.php): failed to open stream: No such file or directory in xxxxxxxxxx/public_html/includes/functions/sessions.php on line 54
    [22-Nov-2013 02:47:57 UTC] PHP Fatal error: require(): Failed opening required 'includes/classes/db/mysql/query_factory.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in xxxxxxxxxx/public_html/includes/functions/sessions.php on line 54

  5. #5
    Join Date
    Jul 2007
    Posts
    2,169
    Plugin Contributions
    16

    Default Re: My login is not working after I migrating my hosting

    Quote Originally Posted by gsmsalers View Post
    My zencart version is 1.51 Here is log file. I edited hosting name to xxxxx for security reason. I don't know why it causes memory error in first line. About "query_factory.php" it's there, I don't know why it reports as "No such file or directory ". File exist right there.

    [22-Nov-2013 02:47:57 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 693694233 bytes) in xxxxxxxx/public_html/includes/functions/html_output.php on line 62
    [22-Nov-2013 02:47:57 UTC] PHP Warning: require(includes/classes/db/mysql/query_factory.php): failed to open stream: No such file or directory in xxxxxxx/public_html/includes/functions/sessions.php on line 54
    [22-Nov-2013 02:47:57 UTC] PHP Warning: require(includes/classes/db/mysql/query_factory.php): failed to open stream: No such file or directory in xxxxxxxxxx/public_html/includes/functions/sessions.php on line 54
    [22-Nov-2013 02:47:57 UTC] PHP Fatal error: require(): Failed opening required 'includes/classes/db/mysql/query_factory.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in xxxxxxxxxx/public_html/includes/functions/sessions.php on line 54
    Read this thread here to fix your problems.

    http://www.zen-cart.com/showthread.p...ytes-exhausted
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

 

 

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