Originally Posted by
shags38
Hi - customer has had an email sent after a purchase with auto-generated username and password for future logins that apparently does not work.
Firstly I do not understand how this ' feature' works, where can I find details on how it works ? - I can only assume the customer has used PP express. (I do not have any checkout plugins installed)
I need to get back to the customer with an explanation as to why her username/password will not work - do I simply ask the customer to register manually? if so will that create any issues with duplicate information in the database?
any and all assistance appreciated.
cheers, Mike
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