Originally Posted by
Mr.Pibb
Does anyone know how to limit the length of shipping address that can be entered during checkout?
We occasionally people will enter a TON of information on the main address line rather than splitting it up and using "Address line 2" for additional information. This normally occurs for international orders where they may not use the basic street number, name, and suite, but also add building, neighborhood, and/or other information.
The problem arises when we import the address into the shipping software, which can't deal with the overly long addresses as they won't usually fit in the address field. If I can limit the number of characters they can enter in the shipping address, it will force them to use the second line so parts of the address don't get missed when the products ship.
Bookmarks