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  1. #1
    Join Date
    Oct 2013
    Location
    Austell Ga
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    cart error Shipping cost not added to Shopping Cart total

    I have searched the forum for a while and still can’t find why the shipping cost isn’t adding to the total amount. This is a simple shopping cart and I have turned off most features –maybe I turned something off in error. I have double checked and double checked, and even reinstalled the table rate shipping module and PayPal is working. Please help!

    http://www.christiantsonline.com/ctstore/

  2. #2
    Join Date
    Jul 2009
    Location
    picaflor-azul.com
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    6,930
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    Default Re: Shipping cost not added to Shopping Cart total

    Quote Originally Posted by Patricia2013 View Post
    I have searched the forum for a while and still can’t find why the shipping cost isn’t adding to the total amount. This is a simple shopping cart and I have turned off most features –maybe I turned something off in error. I have double checked and double checked, and even reinstalled the table rate shipping module and PayPal is working. Please help!

    http://www.christiantsonline.com/ctstore/
    The problem is probably related to the fact that you have removed the "checkout" button from the shopping cart page. Without the checkout page, customers can not login in and complete the checkout procedure which includes selecting shipping.

    Thanks,

    Anne

  3. #3
    Join Date
    Apr 2006
    Location
    Ohio
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    Default Re: Shipping cost not added to Shopping Cart total

    Patricia, V152 is a test stage only, Hope you just have a type error on the version of Zen Cart you are using ...
    Mark
    Hare Do

  4. #4
    Join Date
    Oct 2013
    Location
    Austell Ga
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    Default Re: Shipping cost not added to Shopping Cart total

    Thanks for your reply but that isn't the problem. I put the checkout button back and still the shipping isn't working correctly.

    I only want to have one button which is Paypal so I will be removing the other one once the shipping problem is solved.

  5. #5
    Join Date
    Oct 2013
    Location
    Austell Ga
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    Default Re: Shipping cost not added to Shopping Cart total

    I am using V1.5.1 -- oops ..trying to wrap this up for Xmas! Thanks

  6. #6
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,024
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    3

    Default Re: Shipping cost not added to Shopping Cart total

    If your visitor clicks on the Paypal button without logging in to your store, Zencart (and Paypal) has no way of knowing what the shipping charges will be, since no address is entered. Once your customer logs into Paypal or provides address information, the shipping charges should appear when he returns to your site.

  7. #7
    Join Date
    Apr 2007
    Location
    Ontario, Canada
    Posts
    1,731
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    27

    Default Re: Shipping cost not added to Shopping Cart total

    I signed up, placed an order...
    - step 2 - hit the check/money order - no problems
    - step 2 - hit paypal - no problems
    Name:  christiants.JPG
Views: 739
Size:  24.6 KB

    I even went back to the beginning (shopping cart page) and had no problems with the shipping value being added.

    However...
    Don't sign up, don't log in, add a product to the cart, click the very first PayPal button (shopping cart page) and the shipping value never gets selected... or added to the variables to pass along to PayPal.
    Twitch.
    https://www.twitchtoo.com Do you work for free? Please donate.
    Twitch Base8 - Obsidian - This, is what's new.

  8. #8
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
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    Default Re: Shipping cost not added to Shopping Cart total

    Quote Originally Posted by twitchtoo View Post
    I signed up, placed an order...
    - step 2 - hit the check/money order - no problems
    - step 2 - hit paypal - no problems
    Name:  christiants.JPG
Views: 739
Size:  24.6 KB

    I even went back to the beginning (shopping cart page) and had no problems with the shipping value being added.

    However...
    Don't sign up, don't log in, add a product to the cart, click the very first PayPal button (shopping cart page) and the shipping value never gets selected... or added to the variables to pass along to PayPal.
    My experience as well, for the reasons noted above.

  9. #9
    Join Date
    Jul 2009
    Location
    picaflor-azul.com
    Posts
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    Default Re: Shipping cost not added to Shopping Cart total

    Quote Originally Posted by stevesh View Post
    My experience as well, for the reasons noted above.
    If you want to avoid having customers create an account before checkout then you should install the fast and easy checkout module.

    Thanks,

    Anne

 

 

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