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  1. #1

    Default cant log in to admin and site is not fully working

    It will not let me log in with my usual user and password
    if i click resend password it does not recognize any of my emails
    is this a database problem possiby?

    www.cindyscinnamon.com/shopnow
    [email protected] is email
    Getting Zenned was the best thing I ever did for my website!
    www.cindyscinnamon.com\shopnow

  2. #2
    Join Date
    Jan 2007
    Location
    Australia
    Posts
    6,167
    Plugin Contributions
    7

    Default Re: cant log in to admin and site is not fully working

    Quote Originally Posted by rdsbaker View Post
    It will not let me log in with my usual user and password
    if i click resend password it does not recognize any of my emails
    is this a database problem possiby?

    www.cindyscinnamon.com/shopnow
    [email protected] is email
    Please reply to this message and read the section above called "posting tips".

    We need a lot more information.

    After a quick look at your site it look like you may have attempted an upgrade and something went wrong.

    Cheers
    RodG

  3. #3

    Default Re: cant log in to admin and site is not fully working

    v 1.9h
    was setting up a second zencart with new v1.5 and was checking databases for use on my host MySql (no changes) and when I set up database to new store (used same one as v1.9h because I was going to get all product and customer info over to new)
    addons are Whos Online, and Lavendar template on v1.9h
    MySQL version 5.5.34-log Php version 5.2.17
    www.cindyscinnamon.com/shopnow
    Getting Zenned was the best thing I ever did for my website!
    www.cindyscinnamon.com\shopnow

  4. #4
    Join Date
    Jul 2009
    Location
    picaflor-azul.com
    Posts
    6,930
    Plugin Contributions
    45

    Default Re: cant log in to admin and site is not fully working

    Quote Originally Posted by rdsbaker View Post
    v 1.9h
    was setting up a second zencart with new v1.5 and was checking databases for use on my host MySql (no changes) and when I set up database to new store (used same one as v1.9h because I was going to get all product and customer info over to new)
    addons are Whos Online, and Lavendar template on v1.9h
    MySQL version 5.5.34-log Php version 5.2.17
    www.cindyscinnamon.com/shopnow
    You can't take a 1.3.9h database and just drop it into a 1.5 install without upgrading the database first.

    Thanks,

    Anne

  5. #5

    Default Re: cant log in to admin and site is not fully working

    how do I upgrade the data base?
    Getting Zenned was the best thing I ever did for my website!
    www.cindyscinnamon.com\shopnow

  6. #6
    Join Date
    Feb 2012
    Location
    mostly harmless
    Posts
    1,809
    Plugin Contributions
    8

    Default Re: cant log in to admin and site is not fully working

    A quick search reveals the following article: How do I rebuild my site on the new version. This article pretty well covers most of the "How do I upgrade from one version to another" as well as addressing the "How can I keep my store open while upgrading". It may feel overwhelming at first (it is a long article), but it is probably the safest, easiest, and fastest way to handle upgrading.
    The glass is not half full. The glass is not half empty. The glass is simply too big!
    Where are the Zen Cart Debug Logs? Where are the HTTP 500 / Server Error Logs?
    Zen Cart related projects maintained by lhûngîl : Plugin / Module Tracker

 

 

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