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  1. #1
    Join Date
    Aug 2007
    Posts
    14
    Plugin Contributions
    0

    Default Sites stopped working after installing Ultimate SEO for Zen 1.5.1

    I installed and reinstalled Ultimate SEO and site stopped working. Admin area still works.

    Any suggestions how can I troubleshoot it?

    Main URL just come back with empty page.

  2. #2
    Join Date
    Jul 2009
    Location
    picaflor-azul.com
    Posts
    6,930
    Plugin Contributions
    45

    Default Re: Sites stopped working after installing Ultimate SEO for Zen 1.5.1

    Quote Originally Posted by slavka001 View Post
    I installed and reinstalled Ultimate SEO and site stopped working. Admin area still works.

    Any suggestions how can I troubleshoot it?

    Main URL just come back with empty page.
    Did you check your /logs folder for error logs?

    Thanks,

    Anne

  3. #3
    Join Date
    Aug 2007
    Posts
    14
    Plugin Contributions
    0

    Default Re: Sites stopped working after installing Ultimate SEO for Zen 1.5.1

    Quote Originally Posted by picaflor-azul View Post
    Did you check your /logs folder for error logs?

    Thanks,

    Anne
    Yes, no logs.
    I tried to load files separately. Zencart works until i load this file: ultimate_seo_urls_212\2_new_files\includes\auto_loaders\config.seo.php

    On the side note: Anne, you guys have great templates. I just loaded one of your free ones and it is great.

  4. #4
    Join Date
    Feb 2012
    Location
    mostly harmless
    Posts
    1,809
    Plugin Contributions
    8

    Default Re: Sites stopped working after installing Ultimate SEO for Zen 1.5.1

    Quote Originally Posted by slavka001 View Post
    I installed and reinstalled Ultimate SEO and site stopped working. Admin area still works.

    Any suggestions how can I troubleshoot it? ... I tried to load files separately. ...
    Asking for help in the existing support thread will be the fastest way to get help :) If you are running an official version of Ultimate SEO URLs >= 2.200, please post answers to the following questions in the support thread
    • Current Version of Zen Cart?
    • Was Zen Cart upgraded from an older version?
    • Was Ultimate SEO URLs previously installed?
    • Was any other tool generating alternative URLs for Zen Cart previously (or currently) installed?
    • Contents of your .htaccess file?
    • What is the website (a link - so we can see what is happening)?
    • The messages displayed when installing / upgrading the module (step 5)?
    • Any error / warning messages (Zen Cart debug logs or web server / php error logs)?
    • Are you saying you are uploading the files one at a time and then checking after uploading each file to see if the site is still working?
    Last edited by lhungil; 30 Dec 2013 at 10:49 PM.
    The glass is not half full. The glass is not half empty. The glass is simply too big!
    Where are the Zen Cart Debug Logs? Where are the HTTP 500 / Server Error Logs?
    Zen Cart related projects maintained by lhûngîl : Plugin / Module Tracker

 

 

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