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  1. #1
    Join Date
    Apr 2008
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    Default product descriptions disappear when saving

    Hi
    I am working with the site (http://combatterror.serightdesigns.com/store)
    I am hoping someone can help me. I am trying to update a product - and the admin screens all look find and I can see the product details until I save it and then everything disappears. The product is still there but the description disappears - on both the store side and the admin side.
    You can see here what it should look like:
    http://combatterror.serightdesigns.c...products_id=41

    And what it looks like after I tried to update it:
    http://combatterror.serightdesigns.c...products_id=17

    I am using v3.9 BUT I tried to update and the database wouldn't update and it was a mess so we had to do a restore. I didn't make any changes to this BEFORE this problem started happening - and it was about 10 days ago.
    Any insight would be appreciated. Thanks

  2. #2
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,024
    Plugin Contributions
    3

    Default Re: product descriptions disappear when saving


  3. #3
    Join Date
    Apr 2008
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    Default Re: product descriptions disappear when saving

    I already tried that and nothing happend :/
    I am running PHP 5.4.24

  4. #4
    Join Date
    Jan 2004
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    66,373
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    Default Re: product descriptions disappear when saving

    v1.3.x is not compatible with PHP 5.4.x
    .

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  5. #5
    Join Date
    May 2010
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    Default Re: product descriptions disappear when saving

    why not?

  6. #6
    Join Date
    Dec 2009
    Location
    Amersfoort, The Netherlands
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    2,846
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    Default Re: product descriptions disappear when saving

    because 1.3.9 is old, and php 5.4 was under development at the time 1.3.9 was released

  7. #7
    Join Date
    May 2010
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    Default Re: product descriptions disappear when saving

    would i have to toally upgrade or is there a more simple fix with a legacy version?

  8. #8
    Join Date
    Dec 2009
    Location
    Amersfoort, The Netherlands
    Posts
    2,846
    Plugin Contributions
    25

    Default Re: product descriptions disappear when saving

    The simple fix is to upgrade.

 

 

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