My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.
My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.
Zen cart installation / maintenance / customisation / hosting
Supported Modules: Dutch language pack, Multi site, Dynamic Price Updater and more.
No shorttags.. Unfortunately I am out of ideas.. So I am going to re-build the test site from scratch.. Along the way I am going to find the add-on that is the cause of the issue.. I have two possible culprits in mind, and this exercise should confirm my suspicions.. I will totally report back my findings here and on the support thread(s) of any suspect add-ons..
My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.
It would *really* be good to see if error logging is working. Check your php.ini for error log location (or put phpinfo() into a page). Usually logs go to the cache folder so check there first. If not, maybe in apache logs, or system error log location.
You're really in the dark without error logs to tell you what went wrong (I'm sure you know that!).
Thanks for trying to help.. a few things...
I'm running ZC v1.5.1 so the error logs (if any) will go to the "logs" folder not the "cache" folder.. To be thorough I have already checked BOTH folders anyway.. I've also checked the server error logs..
When I stated that I have NO error logs, I really mean I have NO error logs anywhere.. Which is why I really have no CLUE what the cause of the issue is for this site.. No other client sites with similar configurations have this issue..
My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.
That's really strange to have no logs showing anything.
Try this, put this in any php file that runs:
error_log('testing error logs');
You could add it as an extra file in includes/extra_configures, or just add it to a template file somewhere. Check and make sure you can see this message in a log file. If not, something is misconfigured...first guess would be permissions on the cache or logs folders.
If you can log this, but nothing else shows up, you could try installing xdebug (xdebug.org) as a php plugin and see if that gives more information. Otherwise, put in error_log statements throughout the store index.php and change the text on each. See how many get logged to narrow down on where the problem is. But that's last resort.
You could also put phpinfo(); into a file to double-check that logging is turned also, and where the path is.
Other error logs show just fine (see my earlier response to Rod about what happens if I turn off the template and use the default template) so there isn't a permissions error for the error logs folders.. They worked just fine before.. permissions have not changed.. The ONLY change was the webhost's update to PHP 5.4..
My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.
When the host allows the change from one PHP version to the other, does the contents of the php.ini file change say if using the "default"? (Of course backup before selecting something that would modify the php.ini file. When I upgraded from 5.2 to 5.3 I had to go through line by line to confirm that options shown were in fact still available and I reviewed the 5.3 "update" guide (somewhere) to confirm thati could still use whatever option in question.
Of course I had done things the hard way at the time, because I didn't just do what I suggested above (select a "default" php.ini for the version being used.) Really don't know if any of that would help, sorry for the "shot-in-the-dark" approach.
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