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  1. #21
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    Default Re: Cross Sell Advanced [Support Thread]

    I installed the cross sell advanced on a 1.5.1 cart. I see that the cross sell advanced requires model numbers in order to use it. The problem is this shop is not using model numbers and there isn't a setting in the configuration to switch to using product ID's instead. Is there a way around this?

    thanks

  2. #22
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    Default Re: Cross Sell Advanced [Support Thread]

    Quote Originally Posted by buildingblocks View Post
    I installed the cross sell advanced on a 1.5.1 cart. I see that the cross sell advanced requires model numbers in order to use it. The problem is this shop is not using model numbers and there isn't a setting in the configuration to switch to using product ID's instead. Is there a way around this?

    thanks
    Use Catalog > Cross-Sell (X-Sell) Admin to set up your cross sell products..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  3. #23
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    Default Re: Cross Sell Advanced [Support Thread]

    well yes, thanks. I was just hoping there might be a simple code change to be able to use cross sell admin advanced with product ID's. I recall one of the previous versions of cross sell had that option.

  4. #24
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    Default Re: Cross Sell Advanced [Support Thread]

    Quote Originally Posted by buildingblocks View Post
    well yes, thanks. I was just hoping there might be a simple code change to be able to use cross sell admin advanced with product ID's. I recall one of the previous versions of cross sell had that option.
    Not this particular version of Cross Sell..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  5. #25
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    Default Re: Cross Sell Advanced [Support Thread]

    ok, thanks for responding.

  6. #26
    Join Date
    Sep 2012
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    Default Re: Cross Sell Advanced [Support Thread]

    Thank you for this mod, just downloaded the latest and installed on 1.5.1 ZC. Everything looks fine in admin, I was able to add a product as a trial, but now my product display got messed up. The zooming function is gone and I do not see the cross sell product. I switched to classic template just to see how is it there. The main product displays fine, but I do not see the cross sell product appear there either. I replaced the tpl_product_info_display.php back to the original one to see if my product will display the normal way again. It does. This is a freshly installed ZC with a custom template. This is the first time I installed the Cross Sell Advanced Combo.
    Any ideas or thoughts, please?
    Thank you,
    Peter

  7. #27
    Join Date
    Jul 2014
    Location
    Portland, Oregon USA
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    Default Re: Cross Sell Advanced [Support Thread]

    I must be missing something. I'm installing fresh into 1.5.3. Running the classic template

    Within admin I can see and configure Advanced Cross-sell. Have an item that has 5 items listed in "Current Cross-Sells". Tried recopying the template directory patches but still no items display

    Catch is when I refresh the page of the item, it doesn't show anything. If I enable "also purchased" I see those items below. Turned off also purchase and refreshed, those items go away with a refresh.

    So wondering did I miss part of the install, or is there a place to enable or set the display position for cross sell?

    Thanks in advance

  8. #28
    Join Date
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    Default Re: Cross Sell Advanced [Support Thread]

    Quote Originally Posted by loveofthehorse View Post
    I must be missing something. I'm installing fresh into 1.5.3. Running the classic template

    Within admin I can see and configure Advanced Cross-sell. Have an item that has 5 items listed in "Current Cross-Sells". Tried recopying the template directory patches but still no items display

    Catch is when I refresh the page of the item, it doesn't show anything. If I enable "also purchased" I see those items below. Turned off also purchase and refreshed, those items go away with a refresh.

    So wondering did I miss part of the install, or is there a place to enable or set the display position for cross sell?

    Thanks in advance
    Since you didn't post a link so I can SEE things.. my GUESS is that you need to re-examine your template file merges.. Sounds like you have the cross sell module code INSIDE the if statement for "also purchased" items.. (Which is why it only appears when "also purchased" is on..

    Now that said until and UNLESS you post a link I will not GUESS anymore on the solution..
    Last edited by DivaVocals; 25 Jul 2014 at 03:00 AM.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  9. #29
    Join Date
    Jan 2007
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    Default Re: Cross Sell Advanced [Support Thread]

    Quote Originally Posted by petergy View Post
    Thank you for this mod, just downloaded the latest and installed on 1.5.1 ZC. Everything looks fine in admin, I was able to add a product as a trial, but now my product display got messed up. The zooming function is gone and I do not see the cross sell product. I switched to classic template just to see how is it there. The main product displays fine, but I do not see the cross sell product appear there either. I replaced the tpl_product_info_display.php back to the original one to see if my product will display the normal way again. It does. This is a freshly installed ZC with a custom template. This is the first time I installed the Cross Sell Advanced Combo.
    Any ideas or thoughts, please?
    Thank you,
    Peter
    Yep.. sounds like you need to re-merge your template files with the ones in this module..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  10. #30
    Join Date
    May 2009
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    Default Re: Cross Sell Advanced [Support Thread]

    Hi, I have this mod installed and it has been working well but I now have a small problem...

    I had the same 6 items on all my products as 'cross sell' items, however one of these is now discontinued so only 5 images are showing up. I would like to add another similar product but is there a way to do this in one go rather than have to add it on to each product individually? There are almost 200 products I need to add this new cross sell on so it would take hours doing one at a time.

 

 
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