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  1. #1
    Join Date
    Apr 2011
    Posts
    369
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    email error order update Email issue!!

    Hey everyone,

    store: www.royal-fleur.com

    I am getting a strange error when updating order status.

    The email to the customer are not being send and I am getting an error:
    ERROR: Failed sending email to: "Samuel Tyson" with subject: "Order Update #15150" Could not instantiate mail function. Please check Admin->Configuration->Email Options->Email Transport.

    The order status gets updated but no email are being sent to the customer.

    Any help would be more than appreciated

    Thank you

  2. #2
    Join Date
    Jan 2007
    Location
    Australia
    Posts
    6,167
    Plugin Contributions
    7

    Default Re: order update Email issue!!

    Quote Originally Posted by nicksab View Post
    Hey everyone,

    store: www.royal-fleur.com

    I am getting a strange error when updating order status.

    The email to the customer are not being send and I am getting an error:
    ERROR: Failed sending email to: "Samuel Tyson" with subject: "Order Update #15150" Could not instantiate mail function. Please check Admin->Configuration->Email Options->Email Transport.

    The order status gets updated but no email are being sent to the customer.

    Any help would be more than appreciated

    Thank you
    Under your email settings, what do you have set for the E-Mail Transport Method?

    I'm guessing that it is PHP. Try setting it to use one of the 'sendmail' methods instead.

    Cheers
    RodG

 

 

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