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  1. #1
    Join Date
    Nov 2008
    Posts
    196
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    Default USPS Shipping Module Not Returning Rates

    Just got a message from a customer that the rates for shipping are not loading.... They get this message
    Shipping Method:
    This is currently the only shipping method available to use on this order.
    United States Postal Service
    An error occurred in obtaining USPS shipping quotes.
    If you prefer to use USPS as your shipping method, please contact the store owner.


    Any ideas about what is going on?

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: USPS Shipping Module Not Returning Rates

    Have you check the News Announcements on USPS?
    http://www.zen-cart.com/showthread.p...014-Version-K1

    What version of USPS shipping module are you running?

    Have you tested this yourself?

    What is the Ship From address?

    What is the Ship To Address?

    What is the weight being tested?

    What shipping methods do you have enabled?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  3. #3
    Join Date
    Nov 2008
    Posts
    196
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    0

    Default Re: USPS Shipping Module Not Returning Rates

    Yes thank you, we have the new module. it was an intermittent issue, we just happened to find it when it was not working. Everything is working fine now. Thank you.

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: USPS Shipping Module Not Returning Rates

    Thanks for the update that things are working for you and it was just an issue with USPS ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 

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