Tableau Responsive Theme - Support Thread

[vanhorn_s]

I just noticed that the shipping estimator does not work without being logged in. There are no errors setting, and I can only get the free shipping module to give a result without being logged in.

[lindasdd]

I downloaded Tableau v1.6.6 through Zen Cart and installed it as part of an upgrade to ZC 1.5. I would like to have subcategories show in the body of the page, when a category is selected from the menu. At this time, selecting a category shows the products in that category. I followed the instructions shown in post #425, but I ended up getting a blank page result. Is there a new way to get my subcategories to show when I select a category? I have been looking around, but have found nothing else.
Thank you!

*I may be wrong*. This is not a setting that you can change via the admin. It is a setting that requires a change to the programming.

[lindasdd]

I just noticed that the shipping estimator does not work without being logged in. There are no errors setting, and I can only get the free shipping module to give a result without being logged in.

Does not work as in no rates loaded or does not work as in the rest of the page is missing? Can you see the input form?

[vanhorn_s]

Does not work as in no rates loaded or does not work as in the rest of the page is missing? Can you see the input form?

No rates loaded, except for free shipping, unless the customer is logged in, then all rates load.

[vanhorn_s]

Yes, the input form is there. The funny thing is, that the input form has an extra blank field between state, and zip.

[bislewl]

Yes, the input form is there. The funny thing is, that the input form has an extra blank field between state, and zip.

Couple Questions:
1) What Shipping Modules are you using?
2) in the admin:
Configuration -> Customer Details -> State - Always display as pulldown?
and
Configuration -> Customer Details -> State

What are those settings?

[vanhorn_s]

Couple Questions:
1) What Shipping Modules are you using?
2) in the admin:
Configuration -> Customer Details -> State - Always display as pulldown?
and
Configuration -> Customer Details -> State

What are those settings?

1. Freeshipper, store pickup, ups, usps. Disabling any, or all of those makes no difference. the only one that shows any result without being logged in is freeshipper.
2. Both settings are true.

redsautorehab.com

[bislewl]

1. Freeshipper, store pickup, ups, usps. Disabling any, or all of those makes no difference. the only one that shows any result without being logged in is freeshipper.
2. Both settings are true.

redsautorehab.com

Try test with one enabled and the other disabled. Your "extra" field should disappear. Perhaps your shipping issue will resolve.

I do know that some module with Address validation will have those issues

[vanhorn_s]

Try test with one enabled and the other disabled. Your "extra" field should disappear. Perhaps your shipping issue will resolve.

I do know that some module with Address validation will have those issues

I'm guessing you meant the state settings. I tried both ways, even both disabled, and it made no difference.

If I switch back to the default template, it doesn't have the extra field, and works, but it sets this error:

An unknown response null: :text/html; charset=iso-8859-1: :Not Found was received while processing an ajax call. The action you requested could not be completed

When I switched back to Tableau, it was still showing the same estimator results as it did with the classic template, and I could not change the zip code. The only way to reset the shipping estimator was to log in, then log back out, then it wasn't working again.

[bislewl]

I'm guessing you meant the state settings. I tried both ways, even both disabled, and it made no difference.

If I switch back to the default template, it doesn't have the extra field, and works, but it sets this error:

When I switched back to Tableau, it was still showing the same estimator results as it did with the classic template, and I could not change the zip code. The only way to reset the shipping estimator was to log in, then log back out, then it wasn't working again.

Are you using a checkout module like FEC, COWOA, or?