Tableau Responsive Theme - Support Thread

[numinix]

When the new version will be available for download? I can't seem to find it, thanks!

Check our website (click signature).

[WWWD]

Using 1.5.5e

Detail pages 404 out. nothing in php logs. I can't see what's going wrong. Any pointers would be appreciated.

http://whatwouldwaltdo.com/Cart2017

[lat9]

The details page (hovering over one of the "New Products") is attempting to view the non-standard main_info page. I don't know if that's part of the template's changes ...

[SpaceMonkey]

This looks like a core file has been overwritten causing issues. Re-upload your core version of zen 1.5.5 and test again before applying template.

This template is for version 1.54 and I have had problems trying to update for 1.5.5e recently. Decided to run it with 1.54 only. Different attempts caused different issues.

Shame possibly the best free out of the box responsive template available or here. 🙂

Best of luck.

[numinix]

We'll get a front-end developer to look into the issues with 1.5.5e. Thank you for the positive feedback!

[icecold]

I have ZC 1.5.3 and just installed Tableau 1.9.3, for some reason the slider is not displaying anything and I had to manually configure the template through SQL, because the Configuration never showed up, What I want to do is to be able to display the slider and fix a weird problem that completely hides all the carousel images, and even if I refresh the screen ... they remain that way. My live store is my signature.

[WWWD]

We'll get a front-end developer to look into the issues with 1.5.5e. Thank you for the positive feedback!

How is this coming? I'm quite anxious.

[MikeyG]

Hi wonder if anyone else has experienced this issue. Ithought at first it might be related to another module, but hainbg turned that module off I am still having this problem:

When I load a product into the shopping cart and then go to checkout I get an ERR_TOO_MANY_REDIRECTS.

If I then hit the back button and try again the checkout page (FEC from the tableau install) comes up properly. GO back to the cart and add a product or change a qty and go to check out again and the error ERR_TOO_MANY_REDIRECTS appears again. Does not matter what browser the checkout pages do not load.

If I go and turn off the COWOA and FEC then I get the old 3 step checkout appearing and no error when going from cart to checkout.

This issue has started in the last week or two and I am not aware of any changes to the site to have caused this. I have had a long discussion about the .htaccess redirects on another post in the forum and that did not solve the issue.

I have now narrowed it down to the FEC COWOA which was installed originally when I installed the tableau template.

Running zc 1.5.4 and version 2.1.2 of FEC.

Any pointers greatly appreciated as customers clearly cannot checkout without this issue occurring.

[MikeyG]

okay,

I have now spent all day upgrading to the latest CSS/JS loader, I have gone to the latest FEC from Numinix site for both.

I cannot replicate my issue on my home server. Yet I still cannot get from shopping cart to checkout pages when FEC is turned on on my live site.

How can I trap this error / or debug this?

[MikeyG]

Just as an additional question.

If I turn off the FEC and COWOA I get the 3 step check out but the final page has no css. How do I get that back... It seems as thout stylesheet_reset is overriding the CSS for the page and I cannot get it arranged so it is readable.


Hope some one can help break me free me from this very frustrating day.