Tableau Responsive Theme - Support Thread

[simon3215]

Not marked as hidden categories, dont have that mod, i can see the categories just when i click into them the products dont show on the product page

[numinix]

Greetings,

I am using your Tableau template to make my webstore responsive, but have run into just one problem….I want to Category Image Icons to show but they do not. Here is my website.

http://www.faerieworlds.com/store/

Please let me know what to do to have my images work. Thank you!

Unfortunately Tableau does not support the Category Image Icons. We may look into adding this in the future; however, we typically discourage people from using them. Sorry about that!

Please stay tuned :)

[numinix]

im having a problem with this template, iv started to add products and they show up on the homepage for new products but if i go into categories none of the products are showing under any of the categories, if i change the template to classic they all show up under the categories can anybody point me in the right direction ? thanks in advance

Hello - can you please point us to the URL where you are having these issues? What version of Tableau do you have installed? Thanks!

[numinix]

latest version of zencart (out of the box)
latest version of this template

error message after activating: WARNING: An Error occurred, please refresh the page and try again.

cant access admin panel and template images do not dispay on storefront

reinstalled template twice to same result.

Hello can you please look at your logs directory and let us know what errors are appearing?

Thanks!

[jagall]

Hi

I'm getting an error in my error log file, a script if looking for this file arrow_nav_hover_up.png but its not anywhere in the tableau template files?
Any ideas
thanks guys

[db2204]

I installed this template last night and everything seems to have gone smoothly, except for the shipping estimator as displayed on the shopping cart page.

I have three shipping modules: USPS, flat rate and free shipping if above a certain amount. Flat rate is displayed and free shipping displays when the cart amount qualifies. But the USPS rates will not display, no matter the cart amount.

Is there something in "tpl_modules_shipping_estimator.php" that needs to be changed?

By the way, thanks numinix for this template. Looks great.

[numinix]

Hi

I'm getting an error in my error log file, a script if looking for this file arrow_nav_hover_up.png but its not anywhere in the tableau template files?
Any ideas
thanks guys

Do you have any extra modules installed? We can not find a call in our code for this image you are talking about.

[numinix]

I installed this template last night and everything seems to have gone smoothly, except for the shipping estimator as displayed on the shopping cart page.

I have three shipping modules: USPS, flat rate and free shipping if above a certain amount. Flat rate is displayed and free shipping displays when the cart amount qualifies. But the USPS rates will not display, no matter the cart amount.

Is there something in "tpl_modules_shipping_estimator.php" that needs to be changed?

By the way, thanks numinix for this template. Looks great.

Can you send us a link to your site where we can see this issue happening? Do you have any any errors in your error logs?

[db2204]

Can you send us a link to your site where we can see this issue happening? Do you have any any errors in your error logs?

PM sent.

[Ariffshah]

Hello - can you please point us to the URL where you are having these issues? What version of Tableau do you have installed? Thanks!

I have PM you for the link of the category missing. I'm having the same problem with Mr Simon and have download the latest version from Zen Cart add on plugin. Hope you can rectify which one is error as I know the error start from the previous version.

Thanks Numinix for the great Zen cart template.