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  1. #1
    Join Date
    Jan 2012
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    28
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    Default Error after clicking the confirrm order

    Hi All

    I'm received this error when testing checkout functions on my site and am looking for some help. I looked through the log files.

    Array ( [0] => A matching lookup could not be found for this authorization (CartID : 27039) )

    I tested an order the paypal and other parts of the process appeear to be working finee Paypal charged my card and I got an eemail from paypal. When I click the confirm order link on the last stpe I received the above error. Although I did not receive the confirmation email.

    The order admin page shows that the order was recorded. I've looked at log filees and don't see any error messages.

    I have the following plugins installed.
    easy poopulate
    image handler

    Thanks
    Joe

  2. #2
    Join Date
    Jan 2007
    Location
    Australia
    Posts
    6,167
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    7

    Default Re: Error after clicking the confirrm order

    Quote Originally Posted by jsteggy View Post
    Array ( [0] => A matching lookup could not be found for this authorization (CartID : 27039) )
    Don't know if its of any help, but as far as I can determine this message is generated by the TaxCloud add-on, so perhaps that's the best place to start looking.

    Cheers
    RodG

  3. #3
    Join Date
    Jan 2012
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    Default Re: Error after clicking the confirrm order

    Quote Originally Posted by RodG View Post
    Don't know if its of any help, but as far as I can determine this message is generated by the TaxCloud add-on, so perhaps that's the best place to start looking.

    Cheers
    RodG
    Thanks. hmm, grep didn;t find ny files with that text Need to go back and see what's what.

  4. #4
    Join Date
    Jan 2012
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    Default Re: Error after clicking the confirrm order

    Quote Originally Posted by RodG View Post
    Don't know if its of any help, but as far as I can determine this message is generated by the TaxCloud add-on, so perhaps that's the best place to start looking.
    thanks for the help. that was definitely the problem. there were taxcloud files - not so much any more and confirmation page is working now.

 

 

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