Thanks Rick, but that is not it either, I did change that file too already...
Anne
Another serious error has come up. When a person tries to check out, and tries to log in, the site returns a serious internal error. I checked the server log and the error message is:
File does not exist: ....includes/templates/winchester_responsive/jscript/jquery-1.4.4.min.js, referer: index.php?main_page=product_info&cPath=1&products_id=81&number_of_uploads=0
I loked in the distribution package but there is o such file as jquery-1.4.4min.js either
We are on a live site so would appreciate your urgent reposnse
Thanks
Cliff
Anne
It would seem to me that the logging in to checkout I reported issue has something to do with SSL for this template as the server error log sees not to be able to find pages beginning with https:// - Is there some setting in the template that I have missed as we never had this iussue with the old template.
Thanks
Cliff
Anne, I selected a differnt template, then reselected Winchester Responsive, and now the logging in process works fine. Gosh, not sure why this happened.. Anyway that issue is fixed now.
Sorry for the many postings..
Cheers
Cliff
Ok, the error is back - when I disable SSL then customers can log in, but when it is enabled again, customers cannot log in...
I checked and the SSL certificate is fine as I can actually go to https:??ticketbasket.co.uk, but no client can log in to checkout..Hel
Help please...?
Thanks
Cliff
Anne
I have asked my host and our certificates are fine. I then reverted to my old template and it also works fine, so it does defintely seem that there is a problem with logging on to SSL in this template, I cannot think of any other way to try and fix it..
Cheers
Cliff
Bookmarks