Did you ever figure this out? I agree that the small down arrows are a poor design. Also, I think the "Menu" button should actually say "Menu". I get 10-20 users a day on the site that are hitting the Search magnifier icon, or the login icon because they can't find anything that says MENU. Then they leave because they are frustrated. I changed the color of the menu button to red, and it actually helped a little, but I am still getting a lot of confused customers. According to my Piwik stats over 60% of all my visitors are using smart phones.
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