Customer Email Address Not Saved

[benjaminventura]

Hello,

I'm trying to help someone out with an existing zencart installation. The customer is not getting an email receipt after check out. I think it's worth mentioning that the store is currently configured to only have a person checkout "without creating account".. that's the only available option for a user checking out.

So when I check out this way, there is an 'email address' field where I can enter my email address (which is required field). However this does not get saved to the customer record that gets created for me. I've attached screen shots illustrating this.

I've scoured the administrative options on the backend for any kind of resolution to this but I'm not finding anything that seems relevant. Under "Configuration > Customer Details" there are not any options that are jumping out at me.

Here is a pic of the checkout form:



Here is a pic of the resulting profile after checkout:



The email address I enter in checkout does not make it to the profile. Which I believe to be the root cause of the email receipt not getting sent.

If anyone has any ideas I would really appreciate it.

Thanks,
Ben

[lat9]

Your best bet is to post your query in the support thread for whichever version of COWOA (CheckOut WithOut Account) you're using.

[benjaminventura]

Thanks - I didn't realize there was a thread specific to that module.. I will try that.