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  1. #1
    Join Date
    May 2014
    Location
    Oakdale, California, United States
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    31
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    1

    Default First Data Declines

    The first data payment module is declining every card. It worked fine in tesing mode. Could it be an issue with using the .pem file from the old site(same domain)?

  2. #2
    Join Date
    May 2014
    Location
    Oakdale, California, United States
    Posts
    31
    Plugin Contributions
    1

    Default Re: First Data Declines

    In the CC review it gives this error:

    SGS-002100: ERR 20 - CALL SUPPORT

  3. #3
    Join Date
    May 2014
    Location
    Oakdale, California, United States
    Posts
    31
    Plugin Contributions
    1

    Default Re: First Data Declines

    okay, issue is client only has an e4 account. does this work with e4 or only th global gateway?

  4. #4
    Join Date
    Jan 2004
    Posts
    66,373
    Blog Entries
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    Plugin Contributions
    274

    Default Re: First Data Declines

    That module works with their older api gateway service. I believe they have a workaround to use the new e4 gateway by modifying the authorizenet_aim module. See their online help docs for those instructions.
    .

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