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  1. #1
    Join Date
    Feb 2011
    Posts
    99
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    Default sorry, not accepting payments from..(not yet answered)

    i have been using zen-cart for about 4 years now, normally i can over come an issue by reading and asking questions. this one remains unresolved. no answer is even close to resolving it. (i feel i need a real expert) i don't feel i am doing anything wrong, sometimes it works, sometimes it does not.

    i have many hundreds of successful transactions. i use NMI gateway for processing.

    NMI never sees these unsucessful transactions, they never get that far.

    i have so far successfully been able to have my customer call me, take info over the phone and make the transaction, that is until today. i got the same message.

    the issue occurs directly after "confirm order", after the credit card info is recorded on the SSL side. in not even a blink of an eye, "sorry, we are not accepting payments from your region at this time"

    shipping module is free shipping zone is none (i only have the one set, all others are "red")
    payment module is credit card (nmi gateway) zone is none(i only have the one set, all others are "red")
    ssl in configure.php is true
    zipcode is properly set

    i had successful transactions yesterday and this morning. but i also had "sorry" one too.

    i have tried the same thing in 3 different browsers but get the same message.

    i would really like to discuss this with someone and maybe have this resolved once and for all for everyone.

    could it be a delay in the ssl "confirm order" connecting from the ssl to the gateway server? (error message is instant)


    please help. i have heard and read every "idea" and done them all..still an issue.

  2. #2
    Join Date
    Nov 2007
    Location
    Sunny Coast, Australia
    Posts
    3,379
    Plugin Contributions
    9

    Default Re: sorry, not accepting payments from..(not yet answered)

    What is your current php version on the server?

    You can find that in admin > tools > server/version finfo

  3. #3
    Join Date
    Feb 2011
    Posts
    99
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    Default Re: sorry, not accepting payments from..(not yet answered)

    Quote Originally Posted by frank18 View Post
    What is your current php version on the server?

    You can find that in admin > tools > server/version finfo
    5.2.17

    like i stated, sucessful transactions daily, but unsucessful one's too with "sorry" error

  4. #4
    Join Date
    Feb 2011
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    Default Re: sorry, not accepting payments from..(not yet answered)

    i have all my zones set to none..i pulled this from my payment php file...may be the root of the issue...

    // check other reasons for the module to be deactivated:
    if ( ($this->enabled == true) && ((int)MODULE_PAYMENT_GPS_ZONE > 0) ) {
    $check_flag = false;
    $check = $db->Execute("select zone_id from " . TABLE_ZONES_TO_GEO_ZONES . " where geo_zone_id = '" . MODULE_PAYMENT_GPS_ZONE . "' and zone_country_id = '" . $order->billing['country']['id'] . "' order by zone_id");
    while (!$check->EOF) {
    if ($check->fields['zone_id'] < 1) {
    $check_flag = true;
    break;
    } elseif ($check->fields['zone_id'] == $order->billing['zone_id']) {
    $check_flag = true;
    break;
    }
    $check->MoveNext();
    }

    if ($check_flag == false) {
    $this->enabled = false;

  5. #5
    Join Date
    Feb 2011
    Posts
    99
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    0

    Default Re: sorry, not accepting payments from..(not yet answered)

    if i could find the sequence of pages that load from when "confirm order" is clicked, i may be able to trace the issue.

 

 

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