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  1. #1
    Join Date
    Apr 2010
    Location
    County Down, Northern Ireland
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    Default Cannot get in to back end of site

    Have just set up www.knowledge4you.co.uk and it is showing fine with classic template screen but when I try to get in to backend (admin renamed isa38) and go to www.knowledge4you.co.uk/isa38 I get a completely blank screen in IE but in Google Chrome get a blank screen with the message
    TOO MANY REDIRECTS.

    What is causing this message ?

  2. #2
    Join Date
    Jul 2012
    Posts
    16,734
    Plugin Contributions
    17

    Default Re: Cannot get in to back end of site

    Quote Originally Posted by irishshopper View Post
    Have just set up www.knowledge4you.co.uk and it is showing fine with classic template screen but when I try to get in to backend (admin renamed isa38) and go to www.knowledge4you.co.uk/isa38 I get a completely blank screen in IE but in Google Chrome get a blank screen with the message
    TOO MANY REDIRECTS.

    What is causing this message ?
    Two things, one: once you resolve (or preferably before you resolve the issue), rename your admin folder and don't post it publicly.
    Two: whatever you have done to redirect all of your links to show as if only ever on your site and not in any sub-folder is causing the issue. Assuming it's an .htaccess redirect. If so, need to not redirect your admin folder and any sub-folders off of it. (Or maybe just not your admin folder and use the sme type redirect there as your main site.)
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  3. #3
    Join Date
    Jul 2012
    Posts
    16,734
    Plugin Contributions
    17

    Default Re: Cannot get in to back end of site

    Also came across this post that indicated a potential reason that you are receiving that type of error.

    http://www.zen-cart.com/showthread.p...92#post1255392

    Effectively the entire web address when created on the admin side may have an additional forward slash causing doubling of the forward slashes (//) somewhere other than just after the http:.

    Any resolution on this from your side?
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

 

 

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