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  1. #1
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    Default Product Sub-Categories do not show up, after moving products

    A client had created a master category called Specials (cPath 52) and a sub-category called Clothing Specials (cPath 53). By mistake, customer places all their products under sub-category Clothing Specials (cPath 53).

    Last week he decided to organize his specials, and adds several more categories called Jackets (cPath 58), Pants (cPath 59) and Shirts (cPath 60) under Specials (cPath 52). Through admin he then moves these sub-categories to Clothing Specials (cPath 53).

    Then he moves all products to their proper sub-categories.
    From:
    Home > Specials > Clothing Specials
    To:
    Home > Specials > Clothing Specials > Jackets
    Home > Specials > Clothing Specials > Pants
    Home > Specials > Clothing Specials > Shirts

    After all this when he goes to the following URI:
    domainDOT.com/index.php?main_page=index&cPath=52_53, none of the other sub-categories (Jackets, Pants and Shirts) show up. Even thought all newly created sub-categories and products show up in admin, where they are supposed to be.

    When he goes to domainDOT.com/index.php?main_page=index&cPath=52_53_58 URI, all the Jackets show up, and the same with Pants and Shirts.

    What could be causing the subcategories NOT to show up?
    Last edited by Kevin205; 26 Aug 2014 at 08:53 PM.
    Using Zen Cart 1.5.1

  2. #2
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    Default Re: Product Sub-Categories do not show up, after moving products

    Zen Cart's message is "There are no products to list in this category", at URI domainDOT.com/index.php?main_page=index&cPath=52_53
    Using Zen Cart 1.5.1

  3. #3
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    Default Re: Product Sub-Categories do not show up, after moving products

    Zen Cart's message is "There are no products to list in this category", at URI domainDOT.com/index.php?main_page=index&cPath=52_53
    Using Zen Cart 1.5.1

  4. #4
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    Default Re: Product Sub-Categories do not show up, after moving products

    Quote Originally Posted by Kevin205 View Post
    Zen Cart's message is "There are no products to list in this category", at URI domainDOT.com/index.php?main_page=index&cPath=52_53
    Potentially having products and categories together is one... Hmm, I've seen the solution to this worked out a couple of times. Sometimes it has involved database review/search from within myphpadmin looking at the products_to_categories table for potential overlap with categories, or possibly thought there was a sort of refresh button under tools->store manager or similar.

    Sure there are no products left in the specials category? Active or not?
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  5. #5
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    Default Re: Product Sub-Categories do not show up, after moving products

    Quote Originally Posted by mc12345678 View Post
    Potentially having products and categories together is one... Hmm, I've seen the solution to this worked out a couple of times. Sometimes it has involved database review/search from within myphpadmin looking at the products_to_categories table for potential overlap with categories, or possibly thought there was a sort of refresh button under tools->store manager or similar.

    Sure there are no products left in the specials category? Active or not?
    I will look at the table.

    And Yes I just checked again and there are no products under Specials Category (Master Category) or Clothing Specials (sub-Category).
    Using Zen Cart 1.5.1

  6. #6
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    Default Re: Product Sub-Categories do not show up, after moving products

    Quote Originally Posted by Kevin205 View Post
    I will look at the table.

    And Yes I just checked again and there are no products under Specials Category (Master Category) or Clothing Specials (sub-Category).
    I took a look under Store Manager of the tools section, about midway down I think it is a button associated with linked products..m has that been selected to see about clearing things up? I realize that we're not talking about linked products, but?
    ZC Installation/Maintenance Support <- Site
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  7. #7
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    Default Re: Product Sub-Categories do not show up, after moving products

    Quote Originally Posted by mc12345678 View Post
    I took a look under Store Manager of the tools section, about midway down I think it is a button associated with linked products..m has that been selected to see about clearing things up? I realize that we're not talking about linked products, but?
    I will give it try and will keep you posted. Thanks.
    Using Zen Cart 1.5.1

  8. #8
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    Default Re: Product Sub-Categories do not show up, after moving products

    Unfortunately, it did not work.

    I ran the following with no success.
    Admin -> Tools -> Store Manager, and click on "Reset ALL Products Master Categories ID"

    also ran
    Admin -> Tools -> Store Manager, and click on "Reset ALL Products Price Sorter"

    No luck.

    So the question is, if someone creates products under main category, and then decides to create sub-categories, then what is the proper way to move products to those newly created sub-categories?

    Apparently Admin's move function did not work in this case!
    Using Zen Cart 1.5.1

  9. #9
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    Default Re: Product Sub-Categories do not show up, after moving products

    Have you an URL for your site that we could perhaps peek at?
    Linda McGrath
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  10. #10
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    Default Re: Product Sub-Categories do not show up, after moving products

    Quote Originally Posted by Ajeh View Post
    Have you an URL for your site that we could perhaps peek at?
    Hello Linda. May I PM?
    Using Zen Cart 1.5.1

 

 
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