Shopping Cart Session (Guest/Customer not logged in)
Hi peeps.
I've noticed that a customer with items in the cart, after a short while of inactivity, when a customer navigates to a new page they get the opps session expired page and the content of the shopping cart is lost.
What is the default time the shopping cart should stay valid for?
Is this normal behaviour or do I have a config problem somewhere?
If it is normal is there a way to maintain the cart session until the browser is closed instead/is it safe to do this?
I worry that while customers add to cart to get a total value on multiple websites to do a comparison shop that if we are the one they choose and come back the cart is lost, they would rather pay a bit extra and use one of the other sites they have open than add everything to cart again?
Many thanks in advance.
Phil Rogers
A problem shared is a problem solved.
Bookmarks