This is my first time using Zen cart, and I have some questions about the installation. Would love it if anyone could help me!
I have a website hosted with Hostica.com. I originally did a simple "click and install" method via Hostica's special offers. After Zen cart loaded, and I logged in to the admin area, I saw that there was an upgrade available and decided that since I'm just now starting out with Zen cart, I better upgrade now so that I don't have to later. Right?! Then I decided to do a clean install from the beginning, so I deleted the new directory in which I created my Zen cart (completely deleted the whole folder, and then re-created it to install version 1.5.3).
Thus, to my knowledge, this means I completely got rid of the old version of Zen cart, as if it didn't exist at all, and then installed 1.5.3 as completely new (not an upgrade). Not sure if all this info is needed, but... anyways... I ran into trouble with the installation.
Next, I uploaded (via FTP) the unzipped Zen version of 1.5.3 to a directory in my domain, which I called .com/shop/. My Zen cart files are now found there (cache, docs, email, includes, etc). After starting the installation (via the zc_install file), I've now run into problems on the Database Setup screen! I cannot get passed this screen, as it keeps telling me that the connection to the database failed.
Here are the main questions I am asked on this page, and my answers:
Database Host: I've tried 'localhost' (which is what Zen cart prefilled for me), and then I tried the host address I use when logging it to FTP, which is similar to XXXXX.hostica.com (not sharing actual address for privacy reasons, of course).
Database Username: The only username I know of is the one I log into FTP with, so that's what I've tried here. In addition, I've tried random basic usernames like 'admin' & 'root'.
Database Password: Again, the only password I know is the same one I use for FTP, so that's what I'm using.
Database Name: I'm assuming this means the directory where I uploaded Zen cart? Thus, I typed in 'shop', which is my Zen cart folder.
Does anyone know if I'm filling out these installation options wrong? I just cannot get passed the Database Setup screen, and I don't know what else to try! HELP!?!?
Bookmarks