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  1. #1
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    Default USPS Shipping Module: International First Class Not Offered

    I'm having problems again with the first class mail option. International orders that should qualify for "first class large envelope" rates are only being offered priority flat rate envelope on checkout.

  2. #2
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    Default Re: USPS Shipping Module: International First Class Not Offered

    There are issues with USPS First class large envelope at this time ... they are aware of the problem and working on a solution ...
    Linda McGrath
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  3. #3
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    Default Re: USPS Shipping Module: International First Class Not Offered

    On First-Class Mail International Large Envelop you need to adjust the dimensions ... set the International USPS minimum Width to 0.75 ...

    I am not sure the affect of this on other International shipping when lowering the Width from the default 1.0 ...
    Linda McGrath
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  4. #4
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    Default Re: USPS Shipping Module: International First Class Not Offered

    I changed the minimum width to 0.75, still not offering first class large envelope.

  5. #5
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    Default Re: USPS Shipping Module: International First Class Not Offered

    Turn on the USPS setting for Debug Logs ...

    Try a quote, then look in your /logs directory and Zip your Shipping Log(s) and add as an attachment to your post ...
    Linda McGrath
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  6. #6
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    Default Re: USPS Shipping Module: International First Class Not Offered

    Quote Originally Posted by Ajeh View Post
    Turn on the USPS setting for Debug Logs ...

    Try a quote, then look in your /logs directory and Zip your Shipping Log(s) and add as an attachment to your post ...
    Linda, my ISP guy sent you the file, any ideas on how to fix this?

  7. #7
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    Default Re: USPS Shipping Module: International First Class Not Offered

    If you are referring to the First-Class Large Envelope, that is not working with USPS at this time. They are aware of this issue and trying to fix it in the next week or two ...

    Otherwise, which shipping method is not working for you?
    Linda McGrath
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  8. #8
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    Default Re: USPS Shipping Module: International First Class Not Offered

    No it's the large envelope, added the first class parcel and that at least gives a cheaper option than priority.

  9. #9
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    Default Re: USPS Shipping Module: International First Class Not Offered

    I think we are saying the same thing ...

    The First-Class Mail Large Envelope does NOT work at this time ... that is what is broken on the USPS Production Server and they are working on a fix to be released in the next few weeks ...

    Is there another Large Envelope that you are having issues with? If so, what is its complete name as shown on the USPS site:
    http://postcalc.usps.com/
    Linda McGrath
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  10. #10
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    Default Re: USPS Shipping Module: International First Class Not Offered

    hi Linda, it's just the first class large envelope. Sorry if I confused you :-) Will await the fix by USPS!

 

 
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