I'm having problems again with the first class mail option. International orders that should qualify for "first class large envelope" rates are only being offered priority flat rate envelope on checkout.
I'm having problems again with the first class mail option. International orders that should qualify for "first class large envelope" rates are only being offered priority flat rate envelope on checkout.
There are issues with USPS First class large envelope at this time ... they are aware of the problem and working on a solution ...
Linda McGrath
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On First-Class Mail International Large Envelop you need to adjust the dimensions ... set the International USPS minimum Width to 0.75 ...
I am not sure the affect of this on other International shipping when lowering the Width from the default 1.0 ...
Linda McGrath
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I changed the minimum width to 0.75, still not offering first class large envelope.
Turn on the USPS setting for Debug Logs ...
Try a quote, then look in your /logs directory and Zip your Shipping Log(s) and add as an attachment to your post ...
Linda McGrath
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If you are referring to the First-Class Large Envelope, that is not working with USPS at this time. They are aware of this issue and trying to fix it in the next week or two ...
Otherwise, which shipping method is not working for you?
Linda McGrath
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No it's the large envelope, added the first class parcel and that at least gives a cheaper option than priority.
I think we are saying the same thing ...
The First-Class Mail Large Envelope does NOT work at this time ... that is what is broken on the USPS Production Server and they are working on a fix to be released in the next few weeks ...
Is there another Large Envelope that you are having issues with? If so, what is its complete name as shown on the USPS site:
http://postcalc.usps.com/
Linda McGrath
If you have to think ... you haven't been zenned ...
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hi Linda, it's just the first class large envelope. Sorry if I confused you :-) Will await the fix by USPS!
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