GV email redeem link to blank page

[McLovin]

Hi guys,

I hope someone can help me with the following problem:

When someone registers, I sent them a Gift Certificate as welcoming present. All seems to work well, that is a link is sent by email and the GV value is added to the persons account (if he was already logged in). Unfortunately, the link directs the customer to a blank page (or blank page after logging in, if the customer wasn't logged in already): index.php?main_page=gv_redeem&gv_no=xxxxxxxxx = blank page

I've noticed someone else had the same problem. The solution related to the definition files. Unfortunately, that solution didn't work for me:
https://www.zen-cart.com/showthread....-to-blank-page

Suggestions would be much appreciated!

[Ajeh]

What debug logs are in your /logs directory?

Sounds like you might have something such as blank space/line either before the opening php tag <?php or after the closing php tag ?> at the end of a file ...

Posting the contents of your most recent debug log file(s) can help to identify the issue ... such as bad defines, blank lines/spaces ... etc.

[McLovin]

Thanks for the reply!

This is the error (as shown in the latest error log):

[27-Oct-2014 15:36:47 UTC] PHP Parse error:  syntax error, unexpected T_STRING in /customers/9/5/6/bonesfashion.nl/httpd.www/includes/languages/dutch/gv_redeem.php on line 14

This is the gv_redeem.php file:

<?php
/**
 * @package languageDefines Dutch
 * @copyright Copyright 2003-2006 Zen Cart Development Team
 * @copyright Portions Copyright Nederlandse teksten 2007 zenned.nl
 * @copyright Portions Copyright 2003 osCommerce
 * @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
 * @licentie in het Nederlands http://users.skynet.be/xterm/gpld.txt GNU Algemene Publieke Licentie V2.0
 * @version $Id: gv_redeem.php 4155 2006-08-16 17:14:52Z bjarnetenharkel $
 * @laatste versie kijk op: zen-cart.nl
 * @gesponsorde vertaling door: SIDER | automatisering, http://sider.nl
 */

define('NAVBAR_TITLE', TEXT_GV_NAME . ' inwisselen '); 
define('HEADING_TITLE', TEXT_GV_NAME . ' inwisselen');  
define('TEXT_INFORMATION', 'Meer informatie over de ' . TEXT_GV_NAME . ' kun u vinden op <a href="' . zen_href_link(FILENAME_GV_FAQ, '', 'NONSSL').'">' . GV_FAQ . '.</a>');
define('TEXT_INVALID_GV', 'De ' . TEXT_GV_NAME . ' inwisselcode %s lijkt geen geldige code, is niet langer geldig of is reeds ingewisseld. Bij vragen kunt u contact opnemen de <a href="' . zen_href_link(FILENAME_CONTACT_US) . '">klantenservice</a>.');
define('TEXT_VALID_GV', 'Gefeliciteerd, u heeft een ' . TEXT_GV_NAME . ' ingewisseld ter waarde van %s.');
?>

Is it possible that I might have to clear the browser cache and restart the browser?

[lat9]

What's the value in /includes/languages/dutch.php for the TEXT_GV_NAME definition?

[McLovin]

What's the value in /includes/languages/dutch.php for the TEXT_GV_NAME definition?

I don't think I have a separate value for TEXT_GV_NAME in the dutch.php file. These are all the definitions that contain TEXT_GV_NAME (in dutch.php):

  define('BOX_INFORMATION_DISCOUNT_COUPONS', 'Kortingsbonnen');
  define('BOX_INFORMATION_GV', TEXT_GV_NAME . ' FAQ');
  define('VOUCHER_BALANCE', TEXT_GV_NAME . ' Tegoed ');
  define('BOX_HEADING_GIFT_VOUCHER', TEXT_GV_NAME . ' Gebruikersnaam');
  define('GV_FAQ', TEXT_GV_NAME . ' FAQ');
  define('ERROR_REDEEMED_AMOUNT', 'Uw betaling is toegevoegd: ');
  define('ERROR_NO_REDEEM_CODE', 'Geen ' . TEXT_GV_REDEEM . ' ingevuld.');
  define('ERROR_NO_INVALID_REDEEM_GV', 'Ongeldige ' . TEXT_GV_NAME . ' ' . TEXT_GV_REDEEM);
  define('TABLE_HEADING_CREDIT', 'Beschikbaar tegoed');
  define('GV_HAS_VOUCHERA', 'U heeft een tegoed op uw ' . TEXT_GV_NAME . ' account. U kunt dit <br />
                           tegoed versturen per <a class="pageResults" href="');

  define('GV_HAS_VOUCHERB', '"><strong>e-mail</strong></a> naar iemand anders');
  define('ENTRY_AMOUNT_CHECK_ERROR', 'Uw tegoed is niet toereikend om dit bedrag te versturen.');
  define('BOX_SEND_TO_FRIEND', 'Verstuur ' . TEXT_GV_NAME . ' ');

  define('VOUCHER_REDEEMED',  TEXT_GV_NAME . ' Verzilverd');
  define('CART_COUPON', 'Waardebon:');
  define('CART_COUPON_INFO', 'meer info');
  define('TEXT_SEND_OR_SPEND','U heeft een tegoed beschikbaar in uw ' . TEXT_GV_NAME . ' account. U kunt het uitgeven of het aan iemand toesturen. Om te verzenden kunt u op de knop hieronder klikken.');
  define('TEXT_BALANCE_IS', 'Your ' . TEXT_GV_NAME . ' tegoed is: ');
  define('TEXT_AVAILABLE_BALANCE', 'Uw ' . TEXT_GV_NAME . ' account');

[McLovin]

Solved it! I think...

For some reason, it doesn't read the override (custom) language file in ../languages/dutch/custom_template/gv_redeem.php. So I had to change the the previously mentioned definitions in the 'original' language file ../languages/dutch/gv_redeem.php.

At any rate, should someone encounter the same problem, check the original language file as well!