I apologize in advance if this question is already answered here but after searching this forum and elsewhere I have not been able to find the solution to my problem. I am trying to use Authorize.net (AIM) for a client's site but after entering credit card info and attempting to check out, I receive the following error: "Communications Error - Please notify webmaster. - Your credit card could not be authorized for this reason. Please correct the information and try again or contact us for further assistance." I've done the following:
- entered what should be the correct login ID, transaction key, and MD5 hash
- contacted the web host to make sure cURL is enabled for PHP
- successfully applied an SSL to the site
- tried testing the checkout process in both test and production mode
- tried accessing the /extras/curltester.php file unsuccessfully receiving both a 403 and 404 error
Additional info:
- I manually installed v153
- Hosting is Linux with cPanel through GoDaddy
- When the hash number is entered I also receive a hash error. When I leave that field blank, it seems to be okay
Most of the recommended solutions I have found seem to either be outdated or not help. I would greatly appreciate help with this problem. I'm also open to using Authorize.net SIM but feedback I've read seems to be that AIM is the better choice.
Thanks!
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