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  1. #211

    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    Thank you so much Paul3648. I had only changed the one instance. Seems to be working now.

  2. #212
    Join Date
    Aug 2014
    Location
    Lisbon
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    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    Well, probably it's the way it works.... but for i.e:

    A 8.5 order gives 85 points. Ok.
    Lets say that the customers redeems 100 points.
    But on checkout_confirmation page:

    Sub-Total: 8,50€
    Shipping : 1,50€
    -1,00€ ( the amount for 100 points ):
    Total: 9,00€

    And the customers gets 75 reward points.

    So, I thought that the customers would use his points, and receive the actual 85 points. But it's subtracting 10 points from the 85 ( so the points that the customers used for this purchase. )

    But maybe this is explain in some older threads... I haven't check.

    Another thing, that it's happening and I think it's confused, it's even if I clear the basket, and add some other product, on checkout_payment
    the 100 points (for this example the last 100 reward points used ) are still there. And I think, that when clearing the basket , all that info should be clear too. ( I think )..... or maybe not.
    “Though the problems of the world are increasingly complex, the solutions remain embarrassingly simple.” ― Bill Mollison

  3. #213
    Join Date
    Jul 2011
    Posts
    126
    Plugin Contributions
    4

    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    Are you using it in advanced mode?
    I've played with it and didnt have issues with circular points since the customers only get pending points, not earned points until I manually change their products to the "delivered" status.

  4. #214
    Join Date
    Mar 2007
    Location
    Taiwan
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    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    Quote Originally Posted by mesnitu View Post

    A 8.5 order gives 85 points. Ok.
    Lets say that the customers redeems 100 points.
    But on checkout_confirmation page:

    Sub-Total: 8,50€
    Shipping : 1,50€
    -1,00€ ( the amount for 100 points ):
    Total: 9,00€

    And the customers gets 75 reward points.
    He's getting 75 points because he's actually paying 7,50€. I think this is correct.

    Quote Originally Posted by mesnitu View Post
    Another thing, that it's happening and I think it's confused, it's even if I clear the basket, and add some other product, on checkout_payment
    the 100 points (for this example the last 100 reward points used ) are still there. And I think, that when clearing the basket , all that info should be clear too. ( I think )..... or maybe not.
    I think this is also correct, because the customer has already indicated he wants to redeem the points, so they are automatically selected in the same session.

  5. #215
    Join Date
    Aug 2014
    Location
    Lisbon
    Posts
    606
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    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    There's another issue that I can't reproduce at xampp with PHP Version: 5.6.15 (Zend: 2.6.0) , and the online server with PHP Version: 5.6.28 (Zend: 2.6.0)

    But if no advance Advanced Reward Point Calculation Rules are set , no modules are set there, it returns

    Code:
    [18-Nov-2016 10:40:29 Europe/Lisbon] PHP Warning:  Invalid argument supplied for foreach() in /home/public/includes/functions/extra_functions/reward_points_functions.php on line 314
    PHP Code:
    function GetRewardPointAdvancedCalculateValue()
    {
        
    $value=0;
        
        
    $module_list=GetRewardPointAdvancedCalculateTable();

            foreach(
    $module_list as $module)
         if(
    $module['action']=="Subtract")
          
    $value-=GetOrderTotalValue($module['module']);
         else
          
    $value+=GetOrderTotalValue($module['module']);
              
        return 
    $value;

    Looks like surrounding this foreach to loop only if there are odules to calculate , solves the warnings.
    PHP Code:
    function GetRewardPointAdvancedCalculateValue()
    {
        
    $value=0;
        
        
    $module_list=GetRewardPointAdvancedCalculateTable();
        
         if (!empty(
    $module_list)) {
         
            foreach(
    $module_list as $module)
         if(
    $module['action']=="Subtract")
          
    $value-=GetOrderTotalValue($module['module']);
         else
          
    $value+=GetOrderTotalValue($module['module']);
        }
          
        return 
    $value;

    But, again, I can't reproduce on xampp...probably the php version.
    “Though the problems of the world are increasingly complex, the solutions remain embarrassingly simple.” ― Bill Mollison

  6. #216
    Join Date
    Jan 2010
    Location
    Richmond, Virginia, United States
    Posts
    105
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    0

    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    I just installed this mod and it's working well EXCEPT that order notification emails aren't being sent out. I don't get a copy as the store admin and the customer isn't getting a copy, either.

    What could've made this happen?

  7. #217
    Join Date
    Jan 2010
    Location
    Richmond, Virginia, United States
    Posts
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    0

    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    Quote Originally Posted by izar74 View Post
    Hi again,

    I've got this error:
    HTML Code:
    [25-May-2015 15:22:01] PHP Fatal error:  1064:You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '2') 
    				OR (p.products_id=p2c.products_id AND prp.scope_id=p2c.categories_id A' at line 3 :: SELECT prp.point_ratio*p.products_price AS reward_points, prp.point_ratio, p.products_price, p.products_priced_by_attribute 
    				FROM reward_master prp, products p, products_to_categories p2c
    				WHERE p.products_id='101'"'
    				AND p2c.products_id='101'"'
    				AND ((prp.scope_id=p.products_id AND prp.scope='2') 
    				OR (p.products_id=p2c.products_id AND prp.scope_id=p2c.categories_id AND prp.scope='1')
    				OR (prp.scope='0'))
    				ORDER BY prp.scope DESC LIMIT 1; ==> (as called by) /var/www/vhosts/.../httpdocs/includes/functions/extra_functions/reward_points_functions.php on line 62 <== in /var/www/vhosts/.../httpdocs/includes/classes/db/mysql/query_factory.php on line 155
    Check the file but it seem all fine... the line 51 to 62 of reward_points_functions.php look like this:

    PHP Code:
    if(zen_get_products_price_is_free($products_id)==false || REWARD_POINTS_ALLOW_ON_FREE=='1'// Allow RP on free items (Admin settable)
        
    {
            
    $sql "SELECT prp.point_ratio*p.products_price AS reward_points, prp.point_ratio, p.products_price, p.products_priced_by_attribute 
                    FROM "
    .TABLE_REWARD_MASTER." prp, ".TABLE_PRODUCTS." p, ".TABLE_PRODUCTS_TO_CATEGORIES." p2c 
                    WHERE p.products_id='" 
    $products_id "'
                    AND p2c.products_id='" 
    $products_id "'
                    AND ((prp.scope_id=p.products_id AND prp.scope='"
    .SCOPE_PRODUCT."') 
                    OR (p.products_id=p2c.products_id AND prp.scope_id=p2c.categories_id AND prp.scope='"
    .SCOPE_CATEGORY."')
                    OR (prp.scope='"
    .SCOPE_GLOBAL."'))
                    ORDER BY prp.scope DESC LIMIT 1;"
    ;

            
    $result=$db->Execute($sql); 
    The specific of the server are:
    Database: MySQL 5.1.73
    Versione PHP: 5.3.3 (Zend: 2.3.0) PHP Memory Limit: 128M

    I'm a little bit unsure of what that error could be... any guess would be helpful
    I have this same error on a new installation of the Reward Points plugin.

    Any reason why this appears?

  8. #218
    Join Date
    Feb 2010
    Location
    Syracuse, NY
    Posts
    2,170
    Plugin Contributions
    17

    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    Can't seem to get this to work the way I want it to :-(

    Item cost $8.00
    Reward Points should be 8

    Each Reward point should have CASH VALUE of $0.10

    Pending Value is CORRECT $0.80

    But Available is 0%

    What am I doing incorrect?

  9. #219
    Join Date
    Jan 2010
    Location
    Richmond, Virginia, United States
    Posts
    105
    Plugin Contributions
    0

    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    The points are PENDING until you approve them. You can set it up to approve them automatically, but the only way I managed to do that is by changing the Sunrise Period to 1 instead of 0.

    In admin, go to Configuration / Reward Point Configuration. Look for "Reward Point Sunrise Period" and set this to 1.

    All pending points will move to EARNED after 24 hours.

    You can see the pending points by going to Customers / Reward Points and sorting by Points Pending.

    Hope this helps!

  10. #220
    Join Date
    Feb 2010
    Location
    Syracuse, NY
    Posts
    2,170
    Plugin Contributions
    17

    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    Thanks, but doesn't make a difference.

    I'll just hack it to make it work the way I want it too!

    Quote Originally Posted by jmsnyder23 View Post
    The points are PENDING until you approve them. You can set it up to approve them automatically, but the only way I managed to do that is by changing the Sunrise Period to 1 instead of 0.

    In admin, go to Configuration / Reward Point Configuration. Look for "Reward Point Sunrise Period" and set this to 1.

    All pending points will move to EARNED after 24 hours.

    You can see the pending points by going to Customers / Reward Points and sorting by Points Pending.

    Hope this helps!

 

 
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