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  1. #111
    Join Date
    Jul 2015
    Location
    Perth, WA
    Posts
    5
    Plugin Contributions
    0

    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    Quote Originally Posted by countrycharm View Post
    Couple question....

    What version of reward points did you upgrade from?
    Are you using Paypal express or PayPal IPN when accepting payment?

    If you just upload the files it will not hurt anything. All your customers will still be there be in the database.

    Let me know if that fixes it, it not I have one more thing up my sleeve, well maybe two. The other 2 requires adding a code snippet.
    Hi Countrycharm,

    This was a new install of v2.5b

    I am using Paypal IPN
    Sunrise Period is set to zero

    All settings pictured below if that helps.
    Rewards Point Settings.PNG

    Will talk to my web manager and get her to upload all the files again and see if that fixes it. Will keep you posted.

    Cheers.

  2. #112
    Join Date
    Jul 2007
    Posts
    2,169
    Plugin Contributions
    16

    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    Quote Originally Posted by Manners 4 Dogs View Post
    Hi Countrycharm,

    This was a new install of v2.5b

    I am using Paypal IPN
    Sunrise Period is set to zero

    All settings pictured below if that helps.
    Rewards Point Settings.PNG

    Will talk to my web manager and get her to upload all the files again and see if that fixes it. Will keep you posted.

    Cheers.
    You probably need to switch over to paypal express. There were problems with Paypal IPN and reward points back long ago.
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  3. #113
    Join Date
    Jul 2007
    Posts
    2,169
    Plugin Contributions
    16

    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    Quote Originally Posted by keyconn View Post
    This is a new, fresh install of the Reward Points Full Suite v2.5. I ran the Uninstall_Reward_Points.sql and then ran the Reward_Points_Full_Install.sql again, just now. I am getting the same results. I get 22 errors that state " ERROR: Cannot insert configuration_key "" because it already exists".
    Had to add database prefix to Reward_Points_Full_Install.sql statement and run it from phpMyAdmin. For some reason it would not except the Reward_Points_Full_Install.sql statement in admin/tools/install sql patches as you would normally do because of the errors. That states:
    Cannot insert configuration_key "" because it already exists. The funny thing is there were nothing in the database either.

    Fixed now anyway.
    Last edited by countrycharm; 16 Jul 2015 at 06:53 PM.
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  4. #114
    Join Date
    Jul 2007
    Posts
    2,169
    Plugin Contributions
    16

    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    Reward Points v2.5e now has been released.


    • Fixed Bug in the pagination code in admin-->customers_reward_points.php file - Fixed Limit Maximum Customers on Listings Page.
      Thanks to Delia for pointing that out.
    • Fixed Bug in admin-->customers_reward_points.php file - When click on the edit button, the screen refreshes and you go back to page one.
      Thanks to Delia for catching this. Thanks to Ajeh for providing the code to fix it.
    • Removed Delete Button on admin-->customers Reward Points Page. It didn't do anything, and doesn't really need to be there.
    • Added a link to the orders for the Customer rather than just their customers_id on admin-->customers Reward Points page. Click on customers_id and it will carry you to customer orders page.
      Thanks to Ajeh
    • Updated the _doc folder to reflect these changes.
    • Updated the version number from 2.5d to 2.5e.


    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  5. #115
    Join Date
    Jul 2011
    Posts
    45
    Plugin Contributions
    0

    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    I think mine is having the same problem. I have to transfer from pending to earned every day. They do not automatically transfer.

  6. #116
    Join Date
    Jul 2007
    Posts
    2,169
    Plugin Contributions
    16

    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    Quote Originally Posted by loaner View Post
    I think mine is having the same problem. I have to transfer from pending to earned every day. They do not automatically transfer.
    They do transfer if you have the setting setup right. I don't know what else to tell you. Recheck the files to see if all uploaded right.
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  7. #117
    Join Date
    Aug 2011
    Posts
    101
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    0

    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    Is the admin "delete reward points" supposed to delete the pending points to which it is referring? It just removes the listing from the status tracker, but doesn't subtract from pending points.

    If that was not the intention, I've got some coding to do, because that's what we'd like to use it for. :)

  8. #118
    Join Date
    Jul 2015
    Location
    Perth, WA
    Posts
    5
    Plugin Contributions
    0

    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    Quote Originally Posted by countrycharm View Post
    You probably need to switch over to paypal express. There were problems with Paypal IPN and reward points back long ago.

    Have switched to Paypal Express and all works like a charm.

    Cheers.

  9. #119
    Join Date
    Jul 2007
    Posts
    2,169
    Plugin Contributions
    16

    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    Quote Originally Posted by Manners 4 Dogs View Post
    Have switched to Paypal Express and all works like a charm.

    Cheers.

    Thank you for confirming switching to PayPal Express fixed your problem.
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  10. #120
    Join Date
    Sep 2015
    Location
    Hong Kong
    Posts
    45
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    0

    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    Could anyone help me with 1.5.1 zencart?

    My problem is:
    My admin >reward point configuration> blank page!
    Click image for larger version. 

Name:	02_fail_rewardinstall9sep2015.jpg 
Views:	22 
Size:	12.7 KB 
ID:	15589


    I first installed 2.1b reward point full suite. Everything is good but only one problem I cannot solve. I found the reward pt ratio of sub-categories can only follow the global reward pt. ratio when order confirmation. Even the reward pt. of sub-categories was displaying correctly but it cannot calculate the actual point correctly.

    I uninstalled it and install it again. I don't know whether my process was not correct. The reward point configuration list cannot show up again.
    Then I upgrade to 2.5e but same problem occured. I uninstalled it and newly installed 2.5e and the problem is the same -- The reward point configuration list cannot show up again.

    When I newly installed 2.5e There were some warnings as belows:
    Click image for larger version. 

Name:	fail_rewardinstall9sep2015.jpg 
Views:	22 
Size:	45.8 KB 
ID:	15590

    I've checked the logs file, it says:

    America/Denver] PHP Fatal error: 1146:Table 'XXX_shop.reward_master' doesn't exist :: SELECT prp.point_ratio FROM reward_master prp WHERE prp.scope='0' LIMIT 1; in /.../.../public_html/includes/classes/db/mysql/query_factory.php on line 120

    Please help and thanks a lot!!!

 

 
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