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  1. #21
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    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    when I add them to the shopping cart everything is fine but before you add them to the shopping cart is the problem.
    And I am sure that before i installed the edit orders it was working but then started showing only the lowest attribute and if i change the attributes doesn't matter it still shows the lowest attribute price. After edit orders there was a problem in the admin site i was not able to delete costumers but then i found that a function is missing so that was fixed but the current problem is still present.

  2. #22
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    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    Quote Originally Posted by cargo1223 View Post
    when I add them to the shopping cart everything is fine but before you add them to the shopping cart is the problem. ...
    Quote Originally Posted by countrycharm View Post
    ...Selecting attributes will not show the reward points until you add them to the shopping cart.
    As stated by countrycharm when a customer changes an attribute on a product page (which alters the product price) the "reward points" are not dynamically updated on the product page. The customer will not see the total amount of "reward points" based on product + attribute price until they visit the shopping cart page (with the product + attributes added to their cart).

    One could craft additional Javascript to provide the functionality cargo1223 is requesting, but the functionality is not part of the current version of "Reward Points Full Suite".
    Last edited by lhungil; 8 Dec 2014 at 09:00 AM.
    The glass is not half full. The glass is not half empty. The glass is simply too big!
    Where are the Zen Cart Debug Logs? Where are the HTTP 500 / Server Error Logs?
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  3. #23
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    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    Quote Originally Posted by lhungil View Post
    As stated by countrycharm when a customer changes an attribute on a product page (which alters the product price) the "reward points" are not dynamically updated on the product page. The customer will not see the total amount of "reward points" based on product + attribute price until they visit the shopping cart page (with the product + attributes added to their cart).

    One could craft additional Javascript to provide the functionality cargo1223 is requesting, but the functionality is not part of the current version of "Reward Points Full Suite".
    lhungil is right it can be crafted with additional Javascript to provide the functionality you are asking for. lhungil that is a good idea I may add that function later on. Don't know when that will be. If you need now you will have to hire someone to do it for you.
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  4. #24
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    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    Thank you for the fast answers for now i will just turn it off of the product page so it will show only in the shopping cart.
    Thank you.

  5. #25
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    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    Hi, is it possible to restrict redeem of points on Specials, or other individual products?

    i.e. customers are allowed to earn points on a special offer, but should not be able to redeem points against an already discounted offer.

    Thanks

  6. #26
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    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    Quote Originally Posted by enlightened View Post
    Hi, is it possible to restrict redeem of points on Specials, or other individual products?

    i.e. customers are allowed to earn points on a special offer, but should not be able to redeem points against an already discounted offer.

    Thanks
    Not without some custom coding I'm afraid.
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  7. #27
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    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    "Sorry, I posted this on the wrong thread."

    Hi I was wondering if some one can help with an issue I am having

    Have install mod & works great except issue I am having with redeeming points.

    Issue is this: customer purchases product & gets 100 points for product purchased. On same transaction uses points earned ($ value $10) which I am findinding deducts of the purchase price so they end up only earning 90 points EG: see attached file

    Name:  Rimage.PNG
Views: 212
Size:  5.0 KB

    As we claim on the site (test site at moment) that they always get full $value on their purchases this doesn't work. Having no issues with the mod at all except for this issue

    I would appreciate it if anyone would advise if they have had a similar problem and how they resolved it.

    I have tried a suggestion that was advised, but still having the same issue
    Last edited by Winchees; 14 Jan 2015 at 07:10 AM. Reason: Image didnt come up

  8. #28
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    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    Quote Originally Posted by Winchees View Post
    "Sorry, I posted this on the wrong thread."

    Hi I was wondering if some one can help with an issue I am having

    Have install mod & works great except issue I am having with redeeming points.

    Issue is this: customer purchases product & gets 100 points for product purchased. On same transaction uses points earned ($ value $10) which I am findinding deducts of the purchase price so they end up only earning 90 points EG: see attached file

    Name:  Rimage.PNG
Views: 212
Size:  5.0 KB

    As we claim on the site (test site at moment) that they always get full $value on their purchases this doesn't work. Having no issues with the mod at all except for this issue

    I would appreciate it if anyone would advise if they have had a similar problem and how they resolved it.

    I have tried a suggestion that was advised, but still having the same issue
    As stated in the other reward points thread. Go to admin/configuration, scroll down to reward point configuration.

    Select: Reward Point Redeem Maximum
    This is the maximum amount of earned points that can be redeemed against a single order.
    Note: this can be a absolute value (eg 1000) or a percentage (20%).

    This will keep your customers from redeeming all of there point on a single order. If you are having problems go back and check your installation making sure all files uploaded correctly. I have this running on a stock zen cart 1.5.4 with not problems at all.
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  9. #29
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    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    Quote Originally Posted by countrycharm View Post
    As stated in the other reward points thread. Go to admin/configuration, scroll down to reward point configuration.

    Select: Reward Point Redeem Maximum
    This is the maximum amount of earned points that can be redeemed against a single order.
    Note: this can be a absolute value (eg 1000) or a percentage (20%).

    This will keep your customers from redeeming all of there point on a single order. If you are having problems go back and check your installation making sure all files uploaded correctly. I have this running on a stock zen cart 1.5.4 with not problems at all.
    I don't think this is the issue Winchees is reporting.. It doesn't appear that his issue is with the maximum amount of points that can be redeemed against a single order..

    Quote Originally Posted by Winchees View Post
    Issue is this: customer purchases product & gets 100 points for product purchased. On same transaction uses points earned ($ value $10) which I am findinding deducts of the purchase price so they end up only earning 90 points EG: see attached file

    Name:  Rimage.PNG
Views: 212
Size:  5.0 KB

    As we claim on the site (test site at moment) that they always get full $value on their purchases this doesn't work. Having no issues with the mod at all except for this issue
    While Winchees hasn't fully explained the issue, I am GUESSING (based on the information provided) that the issue here is that the reduction of points against the order total reduces the order total, and therefore reduces the total points earned for this order.. I further assume he is expecting that the points earned on this order should be 100 and not the 90 you see in his screenprint..
    My Site - Zen Cart & WordPress integration specialist
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  10. #30
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    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    Quote Originally Posted by DivaVocals View Post
    I don't think this is the issue Winchees is reporting.. It doesn't appear that his issue is with the maximum amount of points that can be redeemed against a single order..


    While Winchees hasn't fully explained the issue, I am GUESSING (based on the information provided) that the issue here is that the reduction of points against the order total reduces the order total, and therefore reduces the total points earned for this order.. I further assume he is expecting that the points earned on this order should be 100 and not the 90 you see in his screenprint..
    Hi Diva,

    This is correct - thanks for explaining better

    As I stated -so far all working well with mod except for this annoying issue.

    Can anyone advise work around??

 

 
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