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  1. #31
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    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    Swinging in the dark here, as it's been a long time since I installed this module or played with its settings.....but can't this issue be resolve by changing the sort order on the order total module for the reward points and moving it farther down so it uses the correct amount to determine the points to give on the order?
    Mike
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  2. #32
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    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    Quote Originally Posted by barco57 View Post
    Swinging in the dark here, as it's been a long time since I installed this module or played with its settings.....but can't this issue be resolve by changing the sort order on the order total module for the reward points and moving it farther down so it uses the correct amount to determine the points to give on the order?
    and I'm getting ready to install it for the 1st time, so I've got no great insight either, but what you suggest would be my guess as well..
    My Site - Zen Cart & WordPress integration specialist
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  3. #33
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    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    Quote Originally Posted by DivaVocals View Post
    and I'm getting ready to install it for the 1st time, so I've got no great insight either, but what you suggest would be my guess as well..
    Cool, thanks for the suggestion worked a treat, but now brings up another issue:

    When the order is confirmed & process it is not processing the correct points - still deducting the points of the points earned (weird number as well) - shows on inv as below & only allocates the incorrect number to pending points

    Click image for larger version. 

Name:	rewards_inv.PNG 
Views:	91 
Size:	5.0 KB 
ID:	14870

    Really driving me insane this - mod is great except for this issue - Anyone HELP!!

    For your guys information my setup is as follows:

    Zen Cart: V1.5.4
    PHP: V5.6.2
    MySQL: V5.1.61

    Have the following Templates & Mods installed:
    Template: Carlisle Fresh Responsive
    Mods: CSS/JS Loader, Carousel Featured Products x 2 (2nd one is for new arrivals), Fast & Easy Checkout, Zipship, Direct Bank Deposit-NZ, Google Analytics & Magic Toolbox(Magic Thumb)

    Setting wise: I have left it as basic as possible screen shot below except for the "Global Reward Point ratio:" which is set at 1.1500 to account for our GST figures - I have duplicated the issue on my local test system as well. Copy of settings:

    Click image for larger version. 

Name:	reward_set.jpg 
Views:	70 
Size:	23.0 KB 
ID:	14871

    Any help from some one would be most appreciated - this is the only major problem we are having on the site - rest of the install & set up has gone really well - just have to sort out minor formatting & layout issues now

    Any Help PLEASE

  4. #34
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    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    Oops, forgot to mention also have "Ask a Question" & "Mailchimp Intergration" mods installed

  5. #35
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    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    Think I may have worked out now.

    One last thing, can someone tell me how to charge this "Total Reward Discount Amount: (1000%)" to this: "Total Reward Discount Amount:"

    I wish to remove the percentage figure that is coming up and only show the $ value

    Would appreciate some help

  6. #36
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    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    Quote Originally Posted by Winchees View Post
    Think I may have worked out now.

    One last thing, can someone tell me how to charge this "Total Reward Discount Amount: (1000%)" to this: "Total Reward Discount Amount:"

    I wish to remove the percentage figure that is coming up and only show the $ value

    Would appreciate some help
    Can you share how you worked out your original issue??? "I may have worked out now" is great, but it would be REALLY nice if you could tell us HOW.. It helps OTHER community members who may be searching the forum for a solution to the SAME issue when folks post and SHARE their solutions..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  7. #37
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    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    Quote Originally Posted by DivaVocals View Post
    Can you share how you worked out your original issue??? "I may have worked out now" is great, but it would be REALLY nice if you could tell us HOW.. It helps OTHER community members who may be searching the forum for a solution to the SAME issue when folks post and SHARE their solutions..
    Hi DivaVocals,

    I thought I had resolved, but it was more a case of my stupidity in not working through how mod works.

    Anyway, have had another issue come up that is really irritating:

    1st one is the request I posted earlier:

    "can someone tell me how to charge this "Total Reward Discount Amount: (1000%)" to this: "Total Reward Discount Amount:"

    I wish to remove the percentage figure that is coming up and only show the $ value"

    2nd one is:

    Product Price inc tax: $115
    Freight and Packaging: $7.48
    Tax content 15%: $15.98
    Total Reward Discount Amount: (2000%): -$20
    Total: $101.50
    Winchee Points earned: 92

    Issue I have is with items in red:

    Tax is wrong - should be $13.24
    Points earned are incorrect - should be 95

    I have tried moving the discount field up above the tax, but still no joy - tax display still incorrect & points still stay at 92

    These figures also show on invoice

    Anyone got any ideas - help would be appreciated

  8. #38
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    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    Quote Originally Posted by Winchees View Post
    I thought I had resolved, but it was more a case of my stupidity in not working through how mod works.
    Uhhh okay.. I figured it was a settings issue, but it stills helps others if you share what you did to make it work correctly.. but okay..

    The rest of your totals issues really don't sound like they are related to THIS module as much as they are how to configure your tax and totals to calculate correctly..


    The on-screen "Total Reward Discount Amount" text is likely in a language file.. Use the Developers Toolkit under the Tools menu in the admin to search for this text to see which language file it's in..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  9. #39
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    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    Quote Originally Posted by DivaVocals View Post
    Uhhh okay.. I figured it was a settings issue, but it stills helps others if you share what you did to make it work correctly.. but okay..

    The rest of your totals issues really don't sound like they are related to THIS module as much as they are how to configure your tax and totals to calculate correctly..


    The on-screen "Total Reward Discount Amount" text is likely in a language file.. Use the Developers Toolkit under the Tools menu in the admin to search for this text to see which language file it's in..
    Thanks, very new to this - very much a case of knowing enough to be very dangerous & stuff things up

    I had found the text & then did a shearch on the define statement & found this:

    $this->output[] = array('title' => MODULE_ORDER_TOTAL_REWARD_POINTS_DISCOUNT_VALUE.' ('.zen_round($redeem_discount*100, 2).'%)',
    'text' => '-'.$currencies->format($order_discount),
    'value' => $order_discount);
    in the "ot_reward_points_discount.php" file.

    I have played around with it & all I can get it to do is totally take all the staments out, but other than that end up crashing the site.

    Any suggestions someone

  10. #40
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    Default Re: Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

    Quote Originally Posted by Winchees View Post
    Thanks, very new to this - very much a case of knowing enough to be very dangerous & stuff things up

    I had found the text & then did a shearch on the define statement & found this:

    $this->output[] = array('title' => MODULE_ORDER_TOTAL_REWARD_POINTS_DISCOUNT_VALUE.' ('.zen_round($redeem_discount*100, 2).'%)',
    'text' => '-'.$currencies->format($order_discount),
    'value' => $order_discount);
    in the "ot_reward_points_discount.php" file.

    I have played around with it & all I can get it to do is totally take all the staments out, but other than that end up crashing the site.

    Any suggestions someone
    Yes search AGAIN.. find the LANGUAGE file that contains the actual language definition.. You don't edit the file that USES the definition (as it it appears you are trying to do), you edit the language file that contains the text you want to replace..

    Looks something like..

    define, 'Total Reward Discount Amount';

    REPLACE the text you DON'T want with the text you DO WANT..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

 

 
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