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  1. #1
    Join Date
    Nov 2007
    Posts
    8
    Plugin Contributions
    0

    Default Product information disapearing

    Due to illness (disability) I took my store off line for a couple of years. All I did was go in and set all the items as disabled.
    My wife has decided to take over and start the business back up so I went in and enabled everything. However everytime I edit an item it seems to save OK may even work once but then all the details disappear. If I copy an item the new item is there and then gone. I just tried adding an item and when I hit the insert item button it just takes me to a blank screen.
    I'm assuming my ISP made some sort of database change and the DB is not adding changing the items, it just erases almost everything when I try to change one. I'm hoping someone can point me in the right direction to try and find the issue.
    I plan on updating ZC but I would rather get the store working first.... If not I'll probably just start with a fresh install.
    Thanks for any help
    Tom

  2. #2
    Join Date
    Jul 2012
    Posts
    16,732
    Plugin Contributions
    17

    Default Re: Product information disapearing

    Quote Originally Posted by goatwhisperer View Post
    Due to illness (disability) I took my store off line for a couple of years. All I did was go in and set all the items as disabled.
    My wife has decided to take over and start the business back up so I went in and enabled everything. However everytime I edit an item it seems to save OK may even work once but then all the details disappear. If I copy an item the new item is there and then gone. I just tried adding an item and when I hit the insert item button it just takes me to a blank screen.
    I'm assuming my ISP made some sort of database change and the DB is not adding changing the items, it just erases almost everything when I try to change one. I'm hoping someone can point me in the right direction to try and find the issue.
    I plan on updating ZC but I would rather get the store working first.... If not I'll probably just start with a fresh install.
    Thanks for any help
    Tom
    Your last inclination is more along the route needed. As a result of php upgrades, your old store version nolonger operates as desired. Follow these instructions and you can "start new" but with your old data: http://www.zen-cart.com/entry.php?3-...d-of-upgrading
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  3. #3
    Join Date
    Jul 2009
    Location
    picaflor-azul.com
    Posts
    6,930
    Plugin Contributions
    45

    Default Re: Product information disapearing

    Quote Originally Posted by goatwhisperer View Post
    Due to illness (disability) I took my store off line for a couple of years. All I did was go in and set all the items as disabled.
    My wife has decided to take over and start the business back up so I went in and enabled everything. However everytime I edit an item it seems to save OK may even work once but then all the details disappear. If I copy an item the new item is there and then gone. I just tried adding an item and when I hit the insert item button it just takes me to a blank screen.
    I'm assuming my ISP made some sort of database change and the DB is not adding changing the items, it just erases almost everything when I try to change one. I'm hoping someone can point me in the right direction to try and find the issue.
    I plan on updating ZC but I would rather get the store working first.... If not I'll probably just start with a fresh install.
    Thanks for any help
    Tom
    Take a look at this thread:

    http://www.zen-cart.com/showthread.p...m-1-3-9-to-1-5

    Thanks,

    Anne

 

 

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